Best-in-Class Workforce Management Software from Industry Experts
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In some of our earlier blogs we highlighted the difference between a legacy time and attendance solution that is installed on a company’s network versus a Software-as-a-Service (Saas) application. Today, many companies offering cloud computing and web-based technology products.

The inspiration behind this blog has to do with a recent conversation one of our support representatives had with a prospective customer. This company had been looking for an employee time tracking software for several months and could not decide on a solution that would meet their needs. While they were enamored with the idea of a hosted time and attendance application, they were concerned about privacy issues and downtime. In our view, these are legitimate concerns and should be discussed before deploying web-based workforce management software.

We recognize that some companies have reasons for choosing a legacy application over a Software-as-a-Service time management system and that’s fine. It should be noted that ATS espouses the virtues of web-based technologies because it quickly adapts to the needs of today’s modern enterprise and is also highly configurable.

Listed below are some differences between a time and attendance software installed on a company’s network or office PC versus accessing the application through an internet browser.

Software-as-a-Service Workforce Management Software:

  • Implementation is quicker because there is no software to install on a company’s network involving your IT department and more than likely the purchase of a new Server
  • There are no additional costs for maintenance agreements and software updates
  • Companies with multiple sites do not need to build remote access to an existing network. All that is required in a remote location is a computer with access to the Internet
  • Mobile workers can record their time and review accrual balances through any smart phone: Apple iPhone®, iPad®, and the iPod® Touch, BlackBerry® and Android Phones
  • Our hosted time and attendance can be deployed at a much smaller cost

Time and Attendance Installed on a Company’s Network:

  • Annual maintenance costs for the software is generally between 15%-20%
  • A company is prepared to undergo a 6 -12 month implementation process, depending on the size of the organization
  • Large out-of-pocket expenses for the initial investment
  • On going maintenance of a company’s network and the resources of an IT person or department to manage the software
  • Costs for software updates or upgrades

The ATS Software-as-a-Service time and attendance solution offers companies the ultimate in flexibility, a quick ROI and low total cost of ownership. However, we suggest a company evaluate and decide what’s best for their business.  For some companies, software installed on their network and managed by their IT personnel is more suited to their organizational structure. For others, their ability to access the software from any web browser without having to upgrade servers aligns with their corporate goals.

You can download a white paper on the difference between an On-Premise versus Software-as-a-Service Workforce Management Solution on our website. To speak to one of our account representatives call us at 1.866.294.2467.

Economists and financial experts are tripping over themselves on the state of the economy and thus far, many are unable or unwilling to predict whether we are headed for another global recession. Some are pointing fingers at countries loaded with debt and are asking if it’s going to flow in their back yards. At the same time, governments in many countries are telling citizens to watch their spending, while others are implementing austerity measures to curb a freefall in their economies.

Business executives do not like uncertainty in the market-place so when the economy slows, job loss tends to follow. There are many things that keep executives up at the night regardless of the health of the economy. Labour is the highest expense for most companies and the ability to trim that cost during an economic downturn is foremost on the minds of many businesses. One of the most effective tools for managing labour costs is a time and attendance system.

If one or more of the reasons below applies to your company, you need a time and attendance solution to help curb your payroll expenses.

Payroll:  If hours are manually keyed into your payroll software at the end of each pay period, chances are errors will occur. The ATS data integration is a seamless process and best of all, it saves time and money.

Reporting:   Your employees work on different projects during the course of a shift and you would like to know how many hours are spent on these projects. Using Excel spreadsheets and multiple hand written time sheets is a slow and frustrating process for supervisors and the payroll department. Instead of relying on employees to keep track of the jobs they worked why not switch to an automated time management solution? Our system creates precise records based on the hours that were actually worked.

Buddy Punching:   This is when an employee punches a time card for a friend of theirs. When this practice goes unnoticed it can costs a company thousands of dollars a year. The implementation of a biometric time and attendance solution is the answer.

Overtime: In addition to automatic tracking of overtime, an automated time and attendance solution will track: premiums, statutory holidays, multijurisdictional pay policies, vacation and personal time off.   

The large amount of evidence gleaned from years of studies, shows that companies who implement an employee time tracking solution receive an immediate cost savings on their annual payroll expense.

To learn more visit us online to view a demo of our time and attendance software.

Despite the best efforts of HR management, payroll practitioners and departmental supervisors, employee scheduling has become a constant headache. When asked what would make life easier in your department, the answer invariably amounts to, “I would like a system that can capture our work rule policies and allow me to schedule employees for the right shifts depending on preference and/or business volume. “It is important to note that not all scheduling software is created equal or serves the same verticals. The type of scheduling functionality required by a manufacturing plant will be different from that of a hospital that operates 24/7.

Our employee time and attendance scheduling module empowers managers to accurately create schedules that align labour with anticipated demand, while adhering to all company and regulatory scheduling policies consistently.

The ATS scheduling module meets the needs of the various sectors:

 The technology of our scheduling module allows the master scheduler or department manager to quickly identify qualified substitutes and select one to fill the shift.  ATS scheduling software significantly reduces the amount of time, resources and overall cost associated with employee scheduling.

Here are some benefits to using our scheduling software:

  • Produce any schedule for any time frame in minutes to save time
  • Make schedule changes quickly and effortlessly to better utilize staff
  • Pre-assign shifts and time-off to better plan your schedules
  • Print schedules, send them via e-mail, or post schedules online to keep your staff up-to-date
  • Automatically copy schedule patterns and rotations to cut time needed to create reoccurring schedules
  • Display staffing levels to eliminate time-consuming and error-prone calculations
  • Instantly view your shift coverage to assure all shifts remain properly covered and to avoid being under-scheduled
  • See the number of hours scheduled per employee to avoid overtime
  • View available personnel and their contact information to find replacement or assign additional shifts in no time
  • Track staff skills, credentials, and training to find immediately qualified personnel for open shifts
  • Access historical scheduling data to better forecast your staffing needs

The ATS Scheduling module is part of our time and attendance software suite, which gives you complete workforce management control.

You can read more about our time and attendance scheduling or visit our website to learn about scheduling automation for your workforce.

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Many people are aware of Sarbanes-Oxley Act of 2002 or its commonly referred to acronym, SOX. The Sarbanes-Oxley Act is an eleven-part document covering all the requirements for registrants of the US Securities and Exchange Commission. Important parts of this report include sections 302 and 404, which impose new rules and responsibilities intended to ensure that financial reports are materially and accurate present a fair and true picture of a company’s condition. 

Section 302 requires CEO’s and CFO’s to sign off on the accuracy of their financial statements, obligating them to accept personal liability for those statements; a new and frightening responsibility.

Canada, Europe and other parts of the world have their own brand of Sarbanes-Oxley. The purpose of this is to prevent the type of corporate scandals that have made shareholders of public companies, see their stock lose value, because of the lack of oversight by a few greedy tycoons.

Our Hosted Time and Attendance Software provides rudimentary SOX Compliance initiatives that include:

  • Multiple highly secure facilities with redundant fault tolerant environment
  • Crucial scheduled database backups
  • Flexible reporting from a secure database structure

Sarbanes–Oxley requires that controls are in place to ensure a secure environment for sensitive and financially related data for organizations. Our Web-Based Time and Attendance Software is hosted at a secure server facility. Apex Time Solutions will assist with SOX Compliance by ensuring secured access to mandated reporting is made available when required.

 With ATS Cloud-Based Hosted Time and Attendance you eliminate expensive hardware purchases, license renewals, and any other fees required to maintain your IT system. Avoid all the heartaches that come with manual time sheets by automating your time clocks. The ATS Hosted Time and Attendance System solves this problem by accurately recording your employee’s time punches, and automating your rules and regulations resulting in a precise payroll process.

 Our Workforce Management Solutions include activities, processes, and tools needed to manage a workforce. There is a wide variety of configurable time and attendance solutions that can meet the demand of any business segment, which include:

  • Time and Attendance – labour tracking, data collection, time tracking
  • Absence Planning – managed leaves, unmanaged leaves, productivity
  • Workforce Planning – long term forecasting, variance management
  • Scheduling – optimizing, short term forecasting, shift tracking

 You can save thousands of dollars but still run your business like a world-class infrastructure. We offer a very flexible per-user/per-month pricing structure for our hosted time and attendance software. With Apex Time Solutions, you only pay for what you need.

 To download a copy of our Hosted Time and Attendance brochure click here. To view a demo or to speak to one of our account executives contact us here.

Although the terms Workforce Management Solutions and Workforce Management Software are relatively new, they came about when the integration of software with the time clock became a reality. Companies with a hundreds and in some case, thousands of employees could now access their employee’s time and attendance through an automated fashion.

The words, punch clock, employee time tracking, time keeping and time management solution can sometimes all refer to the same thing. Here is fascinating piece from Wikipedia on the evolution of the Time Clock or Time and Attendance as it is referred to, when it’s combined with software that calculates the time of employees.

“A time clock, sometimes known as a clock card machine or punch clock or time recorder, is a mechanical (or electronic) timepiece used to assist in tracking the hours an employee of a company worked. In regards to mechanical time clocks this was accomplished by inserting a heavy paper card, called a timesheet, into a slot on the time clock. When the time card hit a contact at the rear of the slot, the machine would print day and time information on the card. This allowed a timekeeper to have an official record of the hours an employee worked to calculate and pay an employee.”

Today’s choices in time clocks include: magnetic strip cards, proximity cards, key fobs, RFID tags, barcode time clocks and biometrics. In our previous blogs, we discussed the importance of taking time to discuss your environment with a vendor before deciding on a time clock. Some time clocks may not be suited for certain environments, so it’s important to understand the dynamics of your company and its corporate culture, before deploying a time and attendance system.

The advent of biometrics has evolved in the 21st century. Biometric technology recognizes a specific feature on an individual to confirm the person’s identity. These features can range from an individual’s facescan, to fingerprint or the image of their hand. The technology is most often used for security purposes and can be found at most airports in the world. Using an automated, biometric system to track employee time and attendance is beneficial to organizations in a number of ways.

Here is another article from Wikipedia on the use of biometrics in the world of time and attendance:

“Biometric time clocks are a feature of more advanced time and attendance systems. Rather then using a key, code or chip to identify the user, they rely on a unique attribute of the user, such as a hand print, finger print or retina. The user will have their attribute scanned into the system. Biometric readers are often used in conjunction with a access control system, granting the user access to a building, and at the same time clocking them in recording the time and date. These systems also attempt to cut down on fraud such a buddy punching. When combined with an access control system they can help prevent other types of fraud such as ghost employees where employees are actually at work to clock in but then leave for the day only to return after their shift to clock out.”

One of the pioneers of the practical time clock was Edward G. Watkins who went on to create Simplex Time Recording Company, one of the largest time clock companies of its time.  

It’s clear that the time clock has a long and storied history. Companies who deploy a time and attendance system can effectively control labour costs, maximize productivity and gain a competitive advantage over their counterparts.

 To obtain a white paper on “The advantages of using a Time and Attendance System” click here  or go to our website.

 

This is a hard question to answer without knowing more about a company’s culture and their environment. Some companies feel it is unnecessary to track their employee’s time since it might be misconstrued as a lack of trust by management. A few years ago, we received a call from the Director of HR of a 500 employee capacity company that was looking to replace their current system. Their current time and attendance system had been in place for a year. Naturally, we asked why. Their response “we installed several finger print readers across our plant and it has been nothing but a nightmare.” It turns out, the plant was a foundry and they had assurances from their vendor that the hardware would work quite well. In fact, the dust in this particular environment was not conducive to the sensitivity of the fingerprint readers.

Apex Time Solutions typically goes through a series of questions to understand which of our employee time clocks will best suit your company’s environment. During the site survey, our hardware technician further validates which time and attendance data collector will work best at the location in question.

Our workforce management software complements: Bar Code, Magnetic Swipe, Hand Punch, Fingerprint Readers and Facescan Time Clocks. Our time and attendance software provides detailed reports that reveal the number of hours spent on each absence type. The ATS time and attendance reporting allows administrative personnel to help resolve absenteeism by enabling companies to take a proactive stance in dealing with attendance.

Workforce Management Solutions by ATS include time and attendance, absence management, scheduling and labour analytics. To download a report on “Recommended Time Clocks” by industry type Click here. To learn more about Apex Time Solutions go to our website.

In the manufacturing industry, “Overtime Equalization” is quite common. Companies within this vertical need an automated tool to help them distribute overtime to employees based on established business rules. Businesses need to identify, and take advantage of, every opportunity to reduce time and money spent on administrative tasks. Improving employee time capture is an ideal place to focus your efforts in any organization. Our Time and Attendance System reduces the manual and error prone data collection via time sheets.

 ATS Overtime Equalization offers sophisticated business intelligence to provide a window into the areas of workforce performance that matter most to your organization. Our solution highlights the overtime offered, refused, accepted and actual hours worked. ATS Overtime Equalization functionality highlights the ‘next eligible’ employee for overtime allocation. With this module, supervisors and managers have a concrete and objective way to allocate overtime hours.

Our Overtime Equalization Module provides managers with timely visibility into key workforce performance indicators such as labour, overtime, and attendance. Real-time alerts notify managers when performance thresholds are breached. This helps prevent labour issues such as excess overtime, budget variances and compliance violations.

ATS Overtime Equalization can also be used as a reward for employees who honour rules for attendance, punctuality, and workplace behavior. The ATS Overtime Equalization tool takes away the burden of assigning overtime and provides a fair and equitable system for all employees.

To download a copy of our Overtime Equalization brochure, click here or to learn more about our time and attendance software go to our website.

In the time and attendance industry, the words, configuration and customization are often used interchangeably.  

It is not uncommon to hear one vendor say, “We will customize our time and attendance solution to match your company’s need.” While another might say, “We will configure our time and attendance software to your specific requirements.” In short, both vendors may very well be saying the same thing.

That being said, customers should seek clarification since “Configuration” of the time and attendance software could mean configuring the system by using the existing business pay policy rules. On the other hand, “Customization” could mean adapting the time and attendance system to your business requirements. The words are used interchangeably and while some companies will charge for customization, others may not. The word “customization” can mean different things to different vendors.

Our time and attendance software provides the functionality and flexibility to support the time management requirements of your organization and delivers “On the Spot” information that helps managers and supervisors control overtime. Our employee time management system tracks labour activities through management leave requests, employee historical information, and employee scheduling.

You can download a copy of our newly created “Configuration or Customization of a Time and Attendance System” by clicking here or to learn more about Apex Time Solutions go to our website

There are a variety of terms used to describe a support agreement after the purchase of a product or service. At Apex Time Solutions, we provide an SLA (Service Level Agreement). SLA is a term often used to describe the contracted delivery time of the service or performance. It is a contract that describes what the service provider is guarantees to deliver to the customer. Our SLA provides a guideline for services, priorities, responsibilities, guarantees, warranties and specifies the levels of availability, service, performance and operation.

Apex Time Solutions’ integrated implementation support offers reliable response to technical disruptions and maintains system health and integrity. With this offering, you benefit from insights into ATS solutions and expertise to mitigate risk, while tapping the innovations that ATS continually introduces.

We have a variety of time and attendance software plans that include corporate support—from basic to the most advanced, depending on your needs. You can also upgrade a service plan through an ATS account executive.

 It is one thing to boast about how good you are, it’s another to hear it from one of your customers. As the saying goes, “the proof is in the pudding”.  Here is one of our many testimonials:

 “Recently, we ran into problems trying to open the scheduler in our system. Since we are a retail environment, we rely on the scheduling so we can make sure we have the right amount of people when we need them. I received a call at 9:00am from an ATS support representative on Saturday morning a day when ATS offices are usually closed, and in less than an hour, they had the scheduler working for us. I would recommend ATS to any customer looking for a new time management system. Their response time to service is unsurpassed.” E. Erlichman, General Manager-IGA

To learn more about our Service Level Agreements or for a demonstration of our time and attendance software click here.

 Saint Jean Baptiste Day is a highly celebrated statutory holiday in the Province of Quebec. It is important for companies in Quebec that a time and attendance software can capture this holiday in its time and attendance software. The same holds true for companies with multiple locations. They also want a time and attendance software that is multijurisdictional with rules flexible enough to capture statutory holidays, complex labour laws and collective bargaining agreements, to name a few. Our time and attendance software uses a transaction-based engine that allows you to automatically handle complex HR, various labour laws and payroll policies.

ATS time and attendance systems provide time tracking and leave management capabilities including setting the break times, lunches, time off and overtime. Our workforce management software also tracks late punches and show and provides a graphical pattern of absenteeism.  If your organization has multiple locations and needs the flexibility of a time and attendance software to track statutory holidays and various pay policies, go to our website

Apex Time Solutions business knowledge and technology expertise allows us to help our customers adapt as their industries change, and in the process, allows us to evolve with the industries in which we operate.

 To download a white paper on our “multijurisdictional time and attendance software” application click here.