Today’s HR managers are embracing automation, because they know it will help them improve workforce productivity reduce the amount of time it takes to process payroll, count employee hours, recruit and retain talent. Debating the benefits of business process automation is akin to asking, why do we need to use smartphones in this digital era?
In an article titled Why Automating HR Technology Is Key to Keeping Up Rick Goad presents a strong business case about the importance of HR automating its business processes. He writes in part;
“For years, HR technology was used to support and manage mundane back office paper processes and to ensure HR regulations and payroll laws were being met. More recently these platforms have shifted focus to better support talent acquisition and retention. A new generation of employees is entering the workforce with well-defined expectations of how they will interact with employers. HR technology is leading digital transformation in creating a new onboarding culture along with new ways to attract and engage talent.
How much easier would it be if you could automatically generate visual process diagrams, complete documentation, and materials for compliance and training? Automation can deliver these benefits in a fraction of the time we’re used to with manual or legacy approaches. Consider the impact of faster testing and better automation coverage. How could that speed projects, reduce production downtime, and give executives peace of mind knowing a multi-million-dollar technology package is going to work the way it’s expected?
With end-to-end automation, companies can be sure HR processes operate without disruption. This is true even when it comes to frequent changes in intricate approval chains, tax calculations, employee benefits, withholding classes, payroll and more. And, because these business processes are tested and can easily generate documentation, companies can verify they are meeting compliance requirements.
For example, accurate, effective payroll operations depend on end-to-end business processes executed across HR apps, and the other applications in a company’s landscape. Today’s technology can automatically capture these as-is business processes to provide visuals and documentation for insight and improvement. Captured processes are used to create an automated regression test library that can be continuously run to validate that mission-critical end-to-end processes are functioning as designed. This eliminates delays and mitigates the risks that come with packaged applications the business depends on.”
The larger question about HR and automation is no longer when is your company going to adopt it, but instead why haven’t you?
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