Many of us worry about artificial intelligence (AI) taking our jobs and basically, turning the world upside down. And, while there are some legitimate worries about its use, there are a lot of positives with the use of AI.
HRD recently published an article, titled Five ways artificial intelligence changed the workplace in 2019. And, they include:
1. Facial recognition and AI in video interviews: A number of video interview platforms available on the market today focus on scheduling a Q&A with a candidate, recording a clip of the exchange, and forwarding it to the HR team for assessment.
The software behind the platform purportedly relies on 25,000 data points taken from the facial expressions, movements and tone of voice of past successful candidates then uses them as a benchmark for screening new applicants. These subtle clues from their interaction with the AI reportedly help determine their suitability to the role.
2. Reducing unconscious bias in candidate interviews: Unlike human recruiters, the robot skips the small talk and goes through the questions in the same manner, tone and order. The developers hope this approach leads to a fairer recruitment process.
3. AI and ‘smartphone psychiatry’: Can AI and analytics detect burnout among employees? This is the question behavioral and I/O psychologists are trying to answer with a new wave of AI-powered apps.
Installed in wristbands, badges and mobile phones, these tools are designed to pick up signals or biomarkers such as a person’s heart rate, breathing pattern and – in the case of mobile phone users – typing speed to assess their likelihood of experiencing burnout and other mental health conditions such as depression and anxiety.
4. AI and decision making: HR leaders who want to take a pulse of employee sentiment typically rely on surveys with a quick Yes or No question. But what happens when the questions revolve around complex issues such as workplace policy?
5. AI-powered robots that ‘learn’ from mistakes: Workplace robots are built to perform the same tasks over and over. But throw them into a new – and more challenging – situation and they might not always know which direction to take. Unless they’re built to learn from every mistake, of course.
This is the premise behind a new robot being developed at the University of Leeds. It uses AI to map out its surroundings then remembers a specific path or course of action it has taken each time it maneuvers its way and completes a task successfully.
Bottomline: There are benefits to AI if and when it is used as it was intended, which was for good. For example, ATS time and attendance is a cloud computing solution that lays the foundation for fast, modular use, and will grow with your business. As a best-of-breed cloud application solution, ATS Time and Attendance, streamlines end-to-end workflows with a single software solution for business intelligence and workforce planning.
To learn more about ATS Time and Attendance cloud computing AI solution, go to our website and register for one of our bi-monthly webinars. You can also download a demo to see this revolutionary application in action. And, to reach us by phone, call: 866.294.2467.