Everyday we receive several requests about the ATS Software-as-a-Service (SaaS) software delivery model. The questions we deal with are wide ranging and include: security, benefits, features, deployment and after-sales support. Below is a list of the 5 most common questions our account representatives respond to:
1. Why should our company implement an ATS SaaS time and attendance solution over an on-premises solution?
ATS SaaS Time and Attendance has proven repeatedly to be a successful and lasting solution for organizations of all sizes and types – from the largest multinationals, to small businesses and non-profits. With the ATS SaaS time and attendance you are always using the most current version with the latest innovations available to you. There are no messy upgrades or yearly maintenance fees.
2. Will your system work with the other software applications we have at our company?
Our solution is non propriety and is designed to integrate with other applications including: talent management, customer resource management, payroll, enterprise resources planning (ERP) and human resource information systems (HRIS) platforms.
3. How long does it take to implement your system?
With no software to install on your computers or network, our implementation timeframe is measured in days and weeks – not months or years.
4. Who do I contact for support of our time and attendance system after it has been installed?
After-sales support is at the heart of what we do. Each customer is assigned a dedicated support rep after installation of the system. We believe that our attitude towards uncompromising service is what makes ATS stand head and shoulders above others. We strive to maintain strong retention rates by continuing to provide our customers with exceptionally high levels of service and support.
5. What makes your product unique?
ATS TimeWork is fundamentally sound and was built by software engineers with deep expertise in our industry. Our product has evolved over the years and comes equipped with a variety of modules including: human resources, attendance management, forecasting, vacation planning calendar, employee self-service, incidents and points and absence request.
ATS SaaS Time and Attendance is accessible through any web browser and does not require a large investment. ATS’s true Software-as-a-Service solution architecture provides customers with high flexibility, reliability and lower IT costs.
If you require additional information call at 866.294.2467 or go to our website.