Say goodbye to antiquated time tracking and spreadsheets. Thanks to the power of ATSTimeWorkOnDemand, all data points are now at your fingertips, including; HR process, instant workflows, employee dashboards and more.
ATSTimeWorkOnDemand solution provides a suite of capabilities that make HR and payroll departments work easier and more efficient for everyone, across the organization. With a single tool to manage human resources, payroll and data tracking, organizations can eliminate third-party integrations, improve data accuracy, create a more engaging workforce experience, and make better-informed decisions to tightly align workforce performance with business performance.
Here are some of the benefits of ATSTimeWorkOnDemand HR Suite:
Reduce HR Administrative Costs Empower employees and managers to securely accomplish common HR tasks, like changing addresses, making and/or updating shift schedules or viewing time-off balances, at any time.
Manage Compliance ATSTimeWorkOnDemand is configured to adhere to collective bargaining agreements, flexible working time models and Canadian, US international holidays. With ATS Time and Attendance suite, you can fast track your workforce strategy by saving your team valuable time. The solution automates tedious tasks that overburden your people, and it will help you, gain greater insights to make more informed business decisions — and put yourself on a clear path to compliance.
Drive Deeper Workforce Engagement Connect employees to their work with active goal setting. Recognize, review and reward achievements to increase engagement and productivity. By deploying ATSTimeWorkOnDemand, you can be confident that you and your team are making informed time and attendance decisions — in real time — to best meet your business needs.
Automation Time and Attendance Processes ATSTimeWorkOnDemand will reduce manual — and error-prone — data entry and improve HR and payroll accuracy. Whether you use ATS Time Kiosk, hand geometry, Web Punch (for Android and iPhones) or facial recognition-these data collectors, will increase productivity and boost your business operations.
Reduce the Cost of Running Payroll and Increase Workforce Performance. Run payroll in minutes without importing or manipulating third-party files, and post to your general ledger in real-time. ATS workflows enables you to access employee performance metrics built on — and updated by — ATS HR Suite.
Want to learn how our HR, payroll, and workforce management solutions can help you achieve a better work experience for all your people? Call; 866-294-2467. To download a demo, go to our website, www.atimesolutions.com
Whether you want to improve time and attendance tracking, automate scheduling or simplify management, ATS has a single solution to help with it all.
ATSTimeWorkOnDemand HCM suite helps organizations ensure timely and accurate financial data by integrating forecasting and budgeting, payroll calculation, and on-the-spot employee attendance-with one click. This simplifies the end-to-end workforce management process and increases accuracy. It also helps managers make more informed decisions by providing real-time access to production, sales and labour data. With ATSTimeWorkOnDemand organizations will have everything they need, all working seamlessly including:
A multi-generational application: That converges with AI to accelerate the pace of business, while adapting to ongoing changes and regulations while remaining compliant. With ATSTimeWorkOnDemand HCM suite, you —will eliminate paper timesheets with digital time clocking and save employees up to 30 minutes per month. ATSTimeWorkOnDemand application is accessible anytime, anywhere, and is — used by companies in every industry.
Labour and Payroll Calculations: ATS workforce calculation engine automates regular hours, overtime, and statutory holiday pay to help organizations minimize compliance risks. It reduces payroll errors and eliminates the need for manual reconciliations as approved hours seamlessly flow from ATSTimeWorkOnDemand to ATS Payroll suite for immediate processing.
Time Collection Options: Combined Biometric Iris and FaceScan, Web Punch, Interactive Voice Response System, Online Timesheets and Kiosk App with Facial Verification. ATSTimeWorkOnDemand best-in-class cloud-based application, is fully integrated helping you save time and prevent errors while single sign-on connects employees with the information they need across devices, locations, and services.
Machine Learning and Artificial Intelligence (AI) Metrics: ATS real-time dashboard enables managers to obtain daily insights into operational metrics including start and end time, labour, and forecasts and compare them to actuals. This visibility helps managers make data-informed decisions around workforce costs and profitability. With ATS Automation, the system creates real-time data based on previous valid decisions and similar successful work flows that have achieved the goal. In the future, rather than manually carrying out the process, the system will do it automatically.
Streamlining of Approvals: With ATSTimeWorkOnDemand, employees can review and request changes to their timesheets on a daily basis, catching errors before they reach payroll. The manager’s dashboard provides managers with real-time approval access and valuable insight into who’s requesting time-off or punching in and out, taking breaks, and working overtime.
ATS has packaged the experience gained from thousands of deployments into a set of leading practices that pave a clear path to success and are proven to deliver rapid business value. With ATS, you go live in a predictable timeframe — smart, stepped implementations begin with sales and span the entire customer lifecycle, so there’s continuity from sales to services to support.
To learn more, go to our website and download a demonstration. You can also reach a sales representative at (866) 294-2467.
Government-issued pandemic cheques and unemployment benefits for workers are pretty much non-existent, yet some companies are still struggling to find talent. But why is it so hard to find workers even, after some companies are offering hiring incentives and, have increased the starting wages?
One of the reasons cited in some surveys is, that some companies are still clinging to the way they hired and treated employees prior to the pandemic. And, if that’s the case, some workers are likely to shop around until they find a company that aligns with the way they want to work post pandemic.
If your company is struggling to find workers, here are 5 tips that might help you navigate the competing talent landscape
Pre-Pandemic and Post-Pandemic Divide Despite a record number of job openings and shortage of workers, employers are still operating the same way they did prior to the pandemic. Some companies continue to seek out candidates with several years of experience and those who are available to work odd hours and willing to work on-site.
Workers, on the other hand, are seeking higher salaries, more flexibility, hybrid and/or remote work options. This mismatch in priorities has created a post-pandemic hiring challenge, highlighting that some employers have not adapted.
Low salary/wage One of the reasons businesses struggle to fill open jobs is that wages and are too low. And, while some companies have made a concerted effort to increase starting wages, many are unwilling to adjust their ways and expectations, refusing to raise wages to competitive levels and placing additional demands on employees.
A work culture that embraces equity, diversity and inclusion Equity, diversion and inclusion (ED&I) are not buzz words. They are real and many of today’s workers, grew up, in an environment that embodies ED&I and expects their workplace to reflect those values. Today’s workers want to work for organizations that value diversity and make it a priority in the workplace.
The Great Resignation and Quiet Quitting The Great Resignation, took off in 2020 and has not abated. And now, quiet quitting a form of rebellion against oppressive workplace norms —fueled in part, by GenZ and thanks to their avid use of technology-will likely change the work-landscape.
There is no universal reason why someone may quiet-quit. Maybe they’re experiencing burnout — which hit a lot of people during the pandemic. Employers should remain engaged (and get buy-in) with their workforce on how best to achieve their team’s and their personal goals while, at the same time, allowing everyone space for their lives outside of work.
Retaining Top Performers At a time when hiring has become so difficult, companies should focus a bit more on retaining their good employees. This requires a thorough examination of your company’s corporate culture, compensation packages, perks and company policies to determine if you are doing everything you can to retain talent.
Bottomline: Adapting to the post-pandemic world of work and understanding what job candidates are seeking can help you win over the talent you need. What employees need and want in terms of incentives, and what you need to offer to drive employee retention, have changed. Updating your approach and investing in supporting systems can give you a key advantage in retaining and attracting key talent.
About ATS ATS offers a broad portfolio of time and attendance solutions that streamlines the collection, calculation, and reporting of employee hours for workforce management and eliminates the manual tasks of payroll preparation, increasing efficiency and reducing errors in corporate payroll departments.
Thousands of organizations across North, Central and South America and Europe- including more than half of the Fortune 500 – use ATS TimeWork OnDemand, Workforce Planning, Employee Scheduling HR and payroll solutions to manage their workforce. ATS cloud services offer rapid deployment, support services, software updates, and enhancements; and consulting and training services.
During the height of the pandemic, many employers espoused the virtues of their companies and how it valued workers are partners. Sign on bonuses for new recruits became the norm, because it was difficult to find talent.
Fast forward to 2022 and it appears, some companies may have reverted to their old ways of doing business. Attracting talent is one thing, but retaining it has become a challenge onto its own. And employees who are looking for work these days are not interested in accepting the old ways of doing things. Still scratching your head about what employees really want? Here are 5 tips:
Compensation: It’s important so, it include on your online job ad, discuss in the first and second interview. No one wants to work for low wages. Recent studies revealed income being is the number 1 factor for candidates who are seeking employment. If a candidate accepts a lower wage with your company, chances are, they will eventually leave as soon as they higher pay job comes along.
2. Value: Employees want to feel valued. Companies should openly recognize and appreciate their team. Making your employees feel valued can be achieved through a variety of ways. The most tangible way is to provide compensation in the form of bonuses, raises, or expanded benefits, as mentioned above.
Creating an environment where your employees feel they are seen and heard ispowerful. Small steps that recognize and appreciate your employees, such as celebrating birthdays, sending thank you emails, and recognizing workplace milestones can go a long way towards creating a workplace where gratitude is present.
3Diversity: If you really want to diversify your workforce, stop asking potential candidates to optionally self-identify their ethnicity, among other things, on digital applications. These questions have nothing to do with a candidates’ ability — in fact, it will likely shine a light on your company’s inherent biases and, drive potential candidates to another company whose online applications do not have self-identifying questions of this nature. According to the OHRC, “application forms should not have questions that ask directly or indirectly about race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, record of offences, age, marital status, family status or disability”. And finally, if these questions are optional, why add them to the application in the first place?
In the end, do you know what employees want to see reflected in a company? They want real change, not platitudes, when it comes to a company’s ongoing commitment to diversify that includes hourly employees as well as leadership, that reflects a culture of inclusion for everyone.
4. Work-life balance: That’s right! And its not going away anytime soon. If you do not have a remote or hybrid work policy, good luck finding employees willing to work for your company. While not all jobs can be done remotely, many of them can.Work-life balance and well-being has becoming increasingly important to workers.
Pandemic-induced life changes have prompted a work-life balance reset for many employees who are more likely to prioritize lifestyle (family and personal interests) over proximity to work, and will pursue jobs in locations where they can focus on both. To win the war on talent in the future, companies will need to meet employees where they are.
5. Paid Time Off: Increased paid vacation time and parental leave are high on employees’ lists. Aside from health care and retirement benefits, employees are interested in working for a company that gives more paid time off and paid family leave. The dark days of pandemic became a time of self-reflection for many employees —and the days of working past the end of their shift or on weekends if they don’t have to, are gone.
Bottomline: So, what’s in it for employers? As an organization, if the prospect of a productive and happy workforce plus increased profits makes sense to you, then these tips should not be hard to implement. Conversely, you can always place your bet on employees putting the pandemic behind them in the hope, that they will just “get over it.” But the pandemic has stretched this piece of elastic so far that it cannot snap back. Moreover, employees don’t want to go back to the way it was before. Many are developing a new sense of self-awareness and worth, and they won’t easily forget if they are working for a company, that favours profits over its workers and one that does not reflect the diversity of the communities in which it operates.
ATS offers a broad portfolio of time and attendance solutions that streamlines the collection, calculation, and reporting of employee hours for workforce management and eliminates the manual tasks of payroll preparation, increasing efficiency and reducing errors in corporate payroll departments.
Thousands of organizations across North, Central and South America and Europe- including more than half of the Fortune 500 – use ATS TimeWork OnDemand, Workforce Planning, Employee Scheduling HR and payroll solutions to manage their workforce. ATS cloud services offer rapid deployment, support services, software updates, and enhancements; and consulting and training services.
HCM cloud software is dynamic, and in ever-changing industry, with expectations and demands from customers changing at a fast pace. HR and payroll departments are no different, they have had to deal with legacy software solutions for many years. And, while some have been slow to migrate to the cloud, most have because of covid-19 — and remote work— due in part, to a new generation of workers, who value work differently than their parents.
The adoption of Human Capital Management (HCM) solutions has had a significant impact on HR and business processes. Modern technologies and software platforms, like ATSTimeWorkOnDemand HCM have allowed HR and payroll professionals to simplify employee lifecycle management and focus on organizational goals rather than administrative tasks.
ATSTimeWorkOnDemand is a 100% TrueCloud based HCM platform, that offers a suite of modules and functionalities, under one roof. And since it’s Cloud-based, ATS offers unlimited scalability of operations, without any major infrastructure costs involved.
Here are some other reasons why companies are embracing ATSTimeWorkOnDemand HCM:
Time Collection for Accurate Data COVID-19 has increased work from home options and, as more companies, become dispersed and mobile than ever, a traditional time clock many not be a viable solution. ATS offers a variety of options for employees to clock in including: kiosk, web, tablets and mobile phones. And, with embedded geofencing you can ensure employees only punch in from certain locations, when reporting to or signing out from work.
Improve HR Service Delivery ATSTimeWorkOnDemand HCM provides a suite of capabilities that make HR service delivery easier and more efficient for everyone, across the organization. With a single tool to manage employee time, accrual benefits, payroll and financials, organizations can eliminate third-party integrations, improve data accuracy, create a more engaging workforce experience and make better-informed decisions to tightly align workforce performance with business performance.
Intuitive Analytical Tools ATSTimeWorkOnDemand HCM is equipped with Machine learning (ML) a subset of AI that is narrowly focused on the learning and inherent interpretation of data. ATS artificial intelligence tool, recognizes patterns and make predictions through data collection— thus, removing manual entry and guess-work out of the equation.
Reduce the Cost of Running Payroll With ATSTimeWorkOnDemand HCM, you run payroll in minutes and post to your general ledger in real-time, while at the same time gaining access to workforce analytics. Within the application, the process for, employees to request time off and managers to approve requests, is automated. Time-off balances are automatically updated once requests are approved, and companies can set controls to enforce policies so employees aren’t taking too much time off. ATSTimeWorkOnDemand HCM performance metrics, empower managers— and employees to update their profiles, manage their teams — and securely view their own HR-related information.
ATS HCM Suite ATSTimeWorkOnDemand suite has been adopted by global leaders in manufacturing, retail & hospitality, government entities, healthcare and engineering and construction to optimize their workforce, maintain compliance risks, and improve employee engagement. ATSTimeWorkOnDemand HCM connects HR and payroll data, project planning, talent management, budgeting and forecasting and procurement processes, that empower your executive and operational teams to make smarter and faster business decisions.
ATS has packaged the experience gained from thousands of deployments across the continent into a set of leading practices. These practices pave a clear path to success and are proven to deliver rapid return on investment (ROI) and get you live on ATS cloud applications in a predictable timeframe. Intelligent, stepped implementations begin with sales and span the entire customer lifecycle, so there’s continuity from sales to services to support.
To learn more, go to our website and download a demonstration. If you are interested in attending one of our bi-monthly webinars, register here. And, to speak to an account executive, call 866.294.2467.
In the last two years, working at the kitchen table has become common and, for some parents, juggling virtual school while trying to hit work deadlines has also become a daily challenge. And, contrary to popular belief by some, COVID-19 did not start the remote work conversation, it simply blew the proverbial lid off something that had been bubbling beneath the surface.
In some sectors, such as IT and financial services, remote work has been popular for years, as it provides companies the freedom and flexibility to build products faster, hire the best talent in the world, and enjoy other benefits of the location-independent setup. However, in industries with hourly employees such as manufacturing, hospitality and retail, it’s almost impossible for some of these employees to perform these duties online.
“Empower team members. Make sure team members all understand the impact and scope of what is expected of them, articulate how their activities are crucial to meeting enterprise goals and provide each with the resources they need to get the job done.
Focus on outcomes. Don’t waste time obsessing over the time the team dedicates to getting the job done or how they do it. What matters is that they get results in the agreed-upon time frame.
Be flexible. Give people the opportunity to work when, where and how they can be most creative and productive.
Plan for the worst case. This makes people feel trusted and confident in their ability to handle problems.
Do not blame. Blame instantly crushes self-esteem and spoils the bonds of trust with your employees. Focus on lessons learned from failures. Let your team come up with the answer of what to do better next time”.
Bottomline: Going fully or partially remote means companies need less workspace or none at all. They can maintain an office in a more affordable location, as well as employ workers from areas where the cost of living and salaries are more suitable for a company’s budget. However, you institute your remote work program, it should be built on trust, with that, it could become a failure.
ATS offers a broad portfolio of time and attendance solutions that streamlines the collection, calculation, and reporting of employee hours for workforce management and eliminates the manual tasks of payroll preparation, increasing efficiency and reducing errors in corporate payroll departments.
Thousands of organizations across North, Central and South America and Europe- including more than half of the Fortune 500 – use ATS TimeWork OnDemand, Workforce Planning, Employee Scheduling HR and payroll solutions to manage their workforce. ATS cloud services offer rapid deployment, support services, software updates, and enhancements; and consulting and training services.
What is ATSTimeWorkOnDemand human capital management solution (HCM) solution? An all in-one that provides a suite of capabilities to your company’s make HR service delivery easier and more efficient for everyone, across the organization. With a single tool to manage HR, payroll and financials, companies can eliminate third-party integrations, improve data accuracy, create a more engaging workforce experience and make better-informed decisions to tightly align workforce performance with business performance.
If your company is contemplating an HCM solution, here are three powerful processes that’s included with ATSTimeWorkOnDemand, that will make your decision easier.
Make use of Best-In-Class HCM While Bringing Together HR and Financial Data Drive people-focused results and transform your business with a truly connected global workforce experience — delivered through resilient and mindful HR technology. Empower employees and managers to securely accomplish common HR tasks, like changing addresses or viewing time-off requests and balances, at any time with any connected device.
Reduce the Cost of Running Payroll and Drive Employee Engagement Run payroll in minutes with seamless API integration third-party files, and post to your general ledger in real-time. With ATSTimeWorkOnDemand, you can manage the entire employee journey from a single solution — giving you the power of HR, talent, payroll, and workforce management to deliver a personalized, people-centered experience.
Increase Workforce Performance and Achieve Faster Time to Value. With workforce management information shared across ATSTimeWorkOnDemand HCM Suite, HR leaders can automate processes to reduce administrative time spent on common tasks and easily route information across the entire organization. Intuitive dashboards and workflows enable human resources stakeholders to monitor key KPIs and become more strategic business partners — while, at the same time, delivering an exceptional workforce experience.
Want to learn how our ATSTimeWorkOnDemand HCM suite can help you achieve a better work experience for your people? Go to our website and download a demonstration. You can reach a sales representative at (866) 294-2467.
Managing HR-related compliance risks is one of many critical roles performed by HR departments. Often, several mundane tasks associated with compliance management turn skilled HR personnel into manual labourers. The total cost of payroll is the sum of labour, outsourcing, system, overhead, and other costs involved with the maintenance of payroll records; the calculation of salaries, wages, and deductions; and the distribution of paycheques.
Now let’s take closer look at areas for improvement, that will allow your company to streamline the process, and at the same time, save money.
Make use of HR compliance HR operations, including payroll, time and attendance and recruitment that typically requires attention to compliance management-include a range of manual tasks and procedures that are accepted as part of the process. However, those inefficiencies of these operations are often accepted as a cost of doing business. But many processes can potentially introduce avoidable errors and compliance risk that go beyond the cost of inefficiency.
Think of the Big Picture Routine, high-volume tasks like time and attendance and payroll processing would be well served, when these tasks are automated. For example, ATS Human Capital Management (HCM) flexible inherent rules-based solution can reduce errors and exceptions while significantly lowering costs.
Focus on a Return on Investment (ROI) If HR is spending an inordinate amount of time on tracking shift differentials, labour allocation and host of other manual tasks-that’s not the best use of the HR department’s time. If the goal is to obtain HR compliance, then the decision to automate can become a relatively straight-forward decision based on the return on investment from labour savings alone.
Bottomline: ATS HCM gives you a proven solution to process payroll, schedule and track employee hours worked, including paid time off. You can satisfy wage and hour reporting requirements quickly and easily by being able to better operate in an increasingly demanding regulatory environment and accommodate a global workforce.
There is nothing more critical to an organization’s operations than making sure employees are paid on time with 100% accuracy, however it is just as important to deliver new capabilities to support your entire workforce. With ATSTimeWorkOnDemand you have a robust solution at your fingertips, with broad-based functionality—and the ability to adapt to the requirements of your business as it evolves.
Here are 3 ways ATSTimeWorkOnDemand helps businesses:
Optimize Productivity and Reduce Payroll Errors
ATSTimeWorkOnDemand provides a rapid return on investment by reducing payroll processing errors and overtime costs and planning more-accurate workforce utilization.
Reduce your unplanned overtime costs with digital enforcement of policies and real-time notifications that alert when your employees are working outside of their scheduled hours.
With ATSTimeWorkOnDemand your organization will gain a competitive advantage— with complete process automation that increases output, reduces compliance risk, and maximizes business growth.
Enhance Regulatory Compliance
Use key compliance criteria to determine applicable rules for absences, manage cases, and improve communication to mitigate costly fines and penalties.
The application has built-in best-practices to adapt to collective bargaining and other pay rules and regulations.
Keep current with changing laws with automatic updates from the compliance portal.
Simplify Time and Attendance and Optimize Data Collection
Give employees access to their time sheet on any device, while reducing payroll errors in a single, cloud-based platform.
Your organization can track time and attendance data in real-time with; ATS line of data collectors, biometric technology or other data sources.
Provide self-service capabilities (with any device with Internet connection) where employees can submit time-off requests, view messages, add and edit timesheet details, and benefit accruals. With direct access to personal information, employees can easily view and confirm their pay calculations before payroll is processed
ATSTimeWorkOnDemand helps companies create employee experiences that unlock new potential for innovation, resilience, and better performance. Interested in learning how ATSTimeWorkOnDemand, can support your workforce and business in a rapidly changing world? Go to our website to download a demonstration and to reach an account executive, call: 866.294.2467.
A recent survey by Gartner of over 500 HR leaders across several countries, and all major industries revealed that “building critical skills and competencies tops the list, but many HR leaders will also prioritize change management, leadership, and diversity, equity and inclusion (DEI) initiatives”.
As the end of 2021 draws to a close, now is the time for organizations and HR professionals to start preparing for the year ahead and align their internal goals with larger HR trends that are emerging. Here are 5 things that will become priorities for People & Culture leaders in 2022:
1.Embrace and Deliver Experience Remotely: While a majority of the workforce have been inoculated and some have returned to the office, many companies are viewing hybrid and virtual work as a long-term strategy. And, this means, when it comes to investing in technology, the employee experience should be included in the broader picture.
HR leaders will have to adjust to working with a remote workforce and so, screening, interviewing, and onboarding new employees will be done remotely but, if it’s done properly, it should not be a challenge.
2.Cloud-Based OnDemand Applications are on the Rise: All encompassing, Human Capital Management (HCM) applications are shifting the dynamics in the workplace. In particular, employee management apps that allows a company to; automate time tracking, enhance employee on-boarding, and enhance payroll processing in real-time, to make informed business decisions and improve productivity.
3.Make an Effort to Understand the Current and New Generation of Workers Millennials and Generation Z view work differently from the generation before them. HR professionals, will need to start adjusting to the new world of work. Millennials have been entering the workforce for several years and, at the same time Generation Z are also graduating from high school or university and entering the workforce.
This cohort of workers expect HR departments to adjust their policies to match flexibility and the collaboration they crave. And, when a company has a workforce that comprises of both young and older workers, HR has to walk a tight-rope and carefully manage employee needs without alienating either side.
4.Incorporate Wellness into the Fabric of your Organization The coronavirus pandemic has created a fundamental shift in how work places are conceived. Health and wellness have moved from a ‘nice to have’ to a ‘must have’. Don’t be surprised if candidates inquire about your company’s approach to health and wellness during the interview stage. The pandemic has shone a light on the importance of health and wellness.
5.Create and Maintain a Positive Work Culture A company that’s enamoured with profits over people will likely have a lot of staff turnover. A positive and healthy working environment will generate happy and hardworking employees.
A positive work environment allows employees to feel comfortable sharing and exchanging ideas-all of which, can lead to a boost in productivity and increased profits. When employees feel empowered and included in company’s goals, this can foster team building.
Bottomline: keep the lines of communication open with employees at all times, whether they are working remotely or onsite. Simply asking them how they’re coping with work and other challenges will mean a lot. As an HR leader, you can do daily virtual meetings, send weekly email updates to connect with the team. And, you notice one of your employees are not as engaged, or a quick phone call to do a one and one chat the individual could go a long way to helping them feel part of the team.
About ATS
ATS offers a broad portfolio of time and attendance solutions that streamlines the collection, calculation, and reporting of employee hours for workforce management and eliminates the manual tasks of payroll preparation, increasing efficiency and reducing errors in corporate payroll departments.
Thousands of organizations across North, Central and South America and Europe- including more than half of the Fortune 500 – use ATS TimeWork OnDemand, Workforce Planning, Employee Scheduling HR and payroll solutions to manage their workforce. ATS cloud services offer rapid deployment, support services, software updates, and enhancements; and consulting and training services.
