At ATS, we have worked with numerous companies in industries that include: retail, hospitality, manufacturing & distribution, healthcare, construction and government. Based on our experience, when deploying a new time and attendance system, its best to forget the constant references of “how the old system worked” and focus on how the new solution can meet your current business requirements. Naturally, it is expected there will be a couple of reports or features that worked well in the old system. However, one of the reasons for evaluating a new solution is because the old one could not meet all your needs.
In no particular order, here is a list of some common mistakes to avoid when searching for a new time and attendance software:
“I want a new system that works like our current one”
Sometimes this just means it’s hard to accept the change. Some people get comfortable with their current system works (warts and all) and can be unwilling to learn a new system.
“I do not know what I want but will when I see it”
Not knowing what you want and just going about inviting vendors to give software demonstrations can create challenges. We suggest companies prepare a list of their business requirements including some “must haves” and/or “showstoppers” if applicable. This list should also include realistic goals, i.e implementation timeline, training etc. This will make the selection a bit easier.
The beauty contest
It’s very easy to get bamboozled by bells and whistles. Try to look beyond the glitz and choose a solution that is robust its calculation of your company’s pay and work rules. Ten different software demonstrations can get confusing and at a certain point, they all start to look the same. Try to keep it to a minimum of three vendors and a maximum of five.
“Here is how we do it in our current system”
This represents the importance of creating a list of requirements. While you may not find all the features of the old system in your new time and attendance, certain things like specific reports can be created if known in advance.
“We want the best price”
While we are not suggesting you “mortgage the farm” to obtain a functional system, purchasing a time and attendance solely based on price is a sign that your company’s requirements could be taking a back seat. In fact, if the solution can meet you organizational requirements, then the next steps should be ensuring the price is within your budgetary expectations.
To download a complete guide on “how to choose a time and attendance solution” go to our website. To join our group discussion, go to our LinkedIn and Twitter page.
