The goal of purchasing an employee time management solution should focus on a return on investment (ROI) and its tools in streamlining manual business processes. When these projects involve multiple sites and in excess of 25 managers who will require training, key decision makers should make every effort be front and centre of the process. Why? Because these large projects require the attention of stakeholders in the early stages to augment misunderstandings that may occur as the process unfolds. The reason for decision makers to be present during the early stages, is to address the strategic objectives of the company as it relates to a workforce management solution.
Here are three questions that should be addressed:
What are the business challenges?
Some companies miss this point and instead focus on the price of the solution. Of course price is important. However, by focusing on a variety of quotes from several vendors, while choosing to ignore how the product will meet your organizational requirements is a red flag for disaster. In short, one of the most important questions an organization should ask itself is, will the product we are considering which has the best price match our requirements? If you cannot answer this question, then go back and make sure match your requirements against the functionality of the product.
Is the solution easy to use?
While there are some similarities in the way time and attendance systems, calculate employee time they do not operate the same. Time and attendance systems will work better at certain companies depending how the organization plans to use the solution. If producing a simple report yields endless pages of paper, chances are departmental managers will get frustrated and won’t use the system. Before purchasing any employee time management solution, make sure you get a flavour of the application through a demonstration. The focus of the demonstration should highlight the vendors’ understanding of your company’s requirements and how said system, will improve your business process and is easy for all users to master.
Will the solution grow with your business?
If the solution you are about to purchase is not scalable it’s likely not the right solution for your company. For example, can the solution work on smartphones and tablet PCs and can it be accessed from anywhere and at anytime? When choosing your solution, find out if it will support changing platforms for the next 5-7 years and beyond, otherwise you are likely throwing money out the window.
Conclusion: your time and attendance system should be viewed as a long term investment and companies, should do all they can, to ensure that the solution matches their requirements.