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A Bad Hire Can Be Costly, Here Are Some Tips That Can Help You Avoid This

October 10th, 2018 | Posted by ATS in Career | HR | Recruitment | Talent Management | Time and Attendance Blog, Workforce Management Software - (Comments Off on A Bad Hire Can Be Costly, Here Are Some Tips That Can Help You Avoid This)

No HR professional or company executive wants to hire the wrong person yet every company has done exactly that at one point or another. And if your company is a very successful one do you have time to use the proper metrics to help you avoid the costly mistake of a bad hire?

A Bad Hire Can Be Costly, Here Are Some Tips That Can Help You Avoid This

In her article 3 Common Hiring Mistakes New Managers Should Avoid for the Harvard Business Review Whitney Johnson offers some solid tips on how companies can avoid bad hires. They include:

“If only I could clone myself.” Lauren Rivera, a researcher from Northwestern, told me via email, “what most people are looking for is ‘me.’” Her studies concluded that “interviewers who lacked systematic measures of what their company was looking for tended to fall back on themselves and defining merit in “their own image,” meaning that the most qualified interviewees were those who best resembled their interviewers.” It’s easy to want to make this kind of hire — a carbon copy of yourself. But they will be bored and frustrated quickly because there’s no headroom for them to grow and advance. You already have you and don’t need another you.

“If only I could find someone to do all the annoying stuff that I don’t want to do.” This impulse, while understandable, is an even more dangerous one. Sure, it is tempting to avoid the responsibilities you find tedious or challenging. But you’ll have trouble attracting talented people to a job that’s mostly boring work. If you want to off-load everything that you detest doing, mostly junk work, it’s likely you’ll disrespect the person you’ve hired to be your dumping ground (a sentiment they will be inclined to return).

“If only I knew how to do that.” There may be tasks that demand attention but you don’t personally have the expertise to complete them. You value this skill in other people, and it’s what you’re looking for in a new hire. But there can be a couple of pitfalls with thinking this way. Sometimes, there’s an undercurrent of envy — you may feel threatened because they have talents you lack. Or you may put them on a pedestal — we do this all the time when we say we want to hire a “unicorn” or a “ninja.” Either way, you risk overpaying financially — and emotionally. Not only that, if you don’t understand the work they are doing, you may not have a clear sense of what path this person needs to be on to maximize their talent and overall productivity.

Bottom-line-every company will or have had an occasional bad hire or two, the trick is to make sure it’s not a consistent pattern.

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To learn more, register for one of our weekly webinars, or download brochures or a demonstration. And, to speak to a representative, call; 866.294.2468.

Embracing Tech Buzz Words In The World Of HR

October 4th, 2018 | Posted by ATS in Artificial Intelligence | Cloud Computing | ERP | Google | HR | Labour Analytics | Time and Attendance Blog, Workforce Management Software - (Comments Off on Embracing Tech Buzz Words In The World Of HR)

If you are in HR, you are likely familiar with a variety of buzz words, especially, when it comes to technology and the many applications that are available in the market, to complement your business processes.

Below is a list of such buzz words that most if not all in HR, is familiar with by now. This list was first compiled by Sharlyn Lauby, of HR Bartender and regenerated by HumanResources Online.

Artificial intelligence (AI): From google maps to spam fillers, AI brings convenience and helps people fulfill their career ambitions. The future trend is to scale their efforts and bring consistency to their activities. Programming is out of the question, but HR leaders need to know enough to guide the conversation within employees and make the best decisions for the company.

Embracing Tech Buzz Words In The World Of HR

Boolean Search: This is a method for searching websites to limit the results by defining the relationships between key words. With all the new fancy search engines, fundamental tools such as Boolean Search can not be ignored by HR professionals. Google search is focused on recent results. Refining Boolean Search skills can quickly access information from any database of software. The must-know Boolean operators are SITE, INURL, AND, OR, NOT.

Machine Learning: Machine learning is quickly becoming an important data tool for HR professionals. What is it and how does it differ from artificial intelligence?

Enterprise Resource Planning (ERP) ERP is the successor of materials resource planning which is described as a combination of manufacturing, financial and materials management software functionality. Human resources, professional services and customer relationship management functions are added to ERP. ERP can go beyond the common benefits. It can use analytics to reduce workforce attrition, and therefore better target talent.

The Internet of Things (IoT): The Internet of Things – or IoT – is the latest technology term for HR pros. It’s all about connectivity but it’s much more than that.

Search engine optimization (SEO): SEO is a practice of improving the visibility and ranking of a website in the search engine. It is no longer only useful for marketing professionals. It is also crucial for HR professionals to minimise their talent acquisition efforts since more and more candidates are using major search engines for job searches. Mobile-optimised career microsites are becoming an important part of companies’ SEO strategies.

Software-as-a-Service (SaaS): SaaS is any software paid for through a subscription or licence rental that does not require one to download it onto a computer. SaaS is easily confused with the term “cloud”, which refers only to computing resources such as data storage, virtual servers or networks which are only accessible for the information technology departments.

In the end, some buzz words simply go out of fashion or are so over-used, that we get tired of them, and so just stop using them altogether.

What Is The Point Of Ghosting Potential Candidates Anyway?

September 18th, 2018 | Posted by ATS in Careers | HR | Recruitment | Time and Attendance Blog, Workforce Management Software - (Comments Off on What Is The Point Of Ghosting Potential Candidates Anyway?)

The practice of ghosting in the world of work equates to some recruiters leaving job candidates guessing whether they are going to be hired or not, because the recruiter, has decided its best to simply ignore the candidate’s emails or phone calls. In other words, the candidate will eventually get the message that the company is not interested in their services. Wow! Who would want to work for company like that?

What Is The Point Of Ghosting Potential Candidates Anyway?

Of course, this worked well for the companies that employed this practice, for several years, until, the workforce demographic started to change with millennials, turning the tables on some companies and started doing the ghosting themselves.

In Riia O’Donnell article, Are your applicants ghosting you? Written for HR Dive succinctly describes this phenomenon. It reads in part;

“Ghosting has come full-circle. Dozens of websites are devoted to the complaints of candidates who’ve been ghosted by employers — never receiving acknowledgement for their application, no callback after an interview, being left hanging for a hiring decision. And now employers are seeing the same actions (or non-actions) taken against them.

Recruiters who hire for almost every level of employee, from entry-level to management, are experiencing the phenomenon. It runs the gamut from applicants who never respond to initial calls; those who miss interview appointments; candidates who hem and haw over offers, promising to ‘get back to you soon’ with an answer; and those who simply vanish off the face of the earth, never reporting for their first day on the job.In relationship-speak, ghosting is clear: no response is the response. As the market tightens, with competition getting even more fierce, ghosting may be a new paradigm.

How common is ghosting? The phenomenon may be learned behavior from when employers would ghost candidates. It may be that some candidates and employees believe its acceptable business etiquette. In a recent piece, LinkedIn suggested ghosting may be partly due to inexperience. Younger workers who aren’t accustomed to multiple job offers may simply not know how to say no politely and professionally.

To save time, some recruiters are starting to act like doctors or airlines, LinkedIn said — double booking interview slots, particularly for entry-level openings, in anticipation that up to half the candidates will no show. Others recommend hiring managers remain in a continuous recruitment mode to adjust for those who will walk off the job without notice. This, of course, could lead to more candidates being held at bay, which of course could lead to them believing they’ve been ghosted: bad manners coming full circle.

At its core, ghosting is a lack of communication. To minimize the chances of it happening at your company, it’s important to communicate in a way that invites job seekers and employees to be forthright. If a candidate can’t make the interview or won’t accept the offer, a recruiter can let them know he or she understands, but that the company would appreciate the honesty and professionalism of an upfront word. Another tack may be to gently let candidates know they would be eliminated from consideration for any future openings if they failed to make the interview or accept an offer without notification.

Bottom line: Job hunting is hard work and recruiters and hiring professionals alike should do a better job of communicating with job seekers. And, job seekers are not innocent themselves, since some of also practice ghosting. In the end, no one wins when both sides engage in the practice of ghosting each other.

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To learn more ATS, register for one of our weekly webinars, or download brochures or a pre-recorded demonstration. To speak to representative, call; 866.294.2468.

Happy and productive employees, is at the heart of an organization’s success. So, it goes without saying that using your employee’s time wisely is likely to help you reap favourable results. For instance, using an effective time and attendance application to track employee time will improve accurately boost morale and help you keep pace with regulatory compliance.

Using Time Wisely Is Critical To The Success Of Your Organization

For example, an ATS time and attendance tracking application analyzes employee work hours and provides you with real-time reporting. And, in addition to assisting payroll and HR personnel streamline labour costs, ATS time and attendance tracking application captures and reports on, the number of; sick, vacation, and paid-time-off days for each employee by week, quarter or per year and provides your company with the with tools to facilitate a smooth transition to payroll.

Additional benefits to ATS Time and Attendance includes:

Enhanced Efficiency: ATS time and attendance reduces the amount of time needed to perform routine tasks. For example, instead of asking payroll or HR personnel to manually input employee data into your payroll or ERP application, they can now submit that information electronically.

Reduction in Compliance Risk: ATS time and attendance eliminates the traditional and clucky time clock and welcomes best-of-breed manager and employee self-service dashboards, delivered in the cloud, complete with 21st HR and payroll functionality.

Control Attendance and Streamline Payroll Costs in the Cloud: ATS cloud computing time and attendance helps you reduce payroll costs with an intuitive and easy-to-use workflow processes- eliminates the burden of manual processes, thus improving operational processes.

To learn more, register for one of our weekly webinars, or download brochures or a pre-recorded demonstration. To speak to representative, call; 866.294.2468.

How to Build a Feedback Culture When Working Remotely

September 4th, 2018 | Posted by ATS in HR | Productivity | Scheduling | Telecommuting Employees | Time and Attendance Blog, Workforce Management Software - (Comments Off on How to Build a Feedback Culture When Working Remotely)

By Jock Purtle

A lot of things are changing about the way we work. The traditional 9-5 workday is slowly disappearing, or at the very least changing. And every year it seems more and more people are working remotely—currently around 43 percent of the workforce performs their jobs remotely in one way or another.

In general, there are a lot of advantages to remote work. Not only does it make it easier for people to achieve the coveted work-life balance, but remote workers actually tend to be more engaged and productive, when managed correctly.

How to Build a Feedback Culture When Working Remotely

But there are some things from a traditional office setting that remote work struggles to recreate, such as the ability to gather feedback from employees. Hearing people’s opinions about the way things work and the ideas they have for improving them is key to improving your business. But with less-frequent and less-personal digital communication replacing face-to-face interaction, some are wondering if feedback culture is in jeopardy.

In short: it’s not. Yet to make sure you can maintain this all-important feature of a successful, business, you do need to change some of your management techniques and adapt to the nature of a digital work environment. Consider the following to help you build a feedback culture when working remotely.

Hold Regular Meetings
In a remote work environment, efficiency is king. Having flexible work hours means people want to organize their days in the manner that makes them the most productive. And we all know people’s opinions of less-than-productive, something that makes people want to cut them out completely.

But you’ve got to avoid this. Just because people are working remotely, it doesn’t mean they are less important. You still need to maintain constant contact with them, especially if you’re hoping to build a culture of feedback into your remote work environment. You can certainly reduce their frequency, choosing to hold them once a month instead of bi-weekly, for example. Less contact discourages people from speaking out and making suggesting, stunting the development of a feedback culture.

During these meetings, make sure to actively solicit feedback. Ask people questions about your processes and about their jobs so as to encourage a dialogue. Saying just “Anything on your mind?” doesn’t promote dialogue, so you need to work extra hard to fight make it happen.

Give People an Outlet
No matter how often you tell people they can feel free to speak their mind, they are going to be more hesitant around management. You could have an incredibly open organizational hierarchy, but people will rarely say exactly what’s on their mind.

As such, to really develop a culture of feedback in your remote work, it’s important to establish another way for employees to express themselves. For example, you could set up an ombudsman program where people can discuss what’s bothering them under the protection of anonymity. Or, you could outsource your entire HR organization to a professional employer organization, streamlining this aspect of your business while also giving people an outside entity to speak to.

When you go this route, you can have this third party report on the general thoughts and feelings of your employees, which will make people, feel more comfortable that they won’t be singles out or reprimanded for speaking out against the way things are done.

Follow Through on Suggestions
If you want people to feel as though their opinions are valued—something critical to creating a feedback culture—then you need to make sure you follow through when people bring things to your attention. Of course you don’t need to implement every suggestion, but you do need to try.

In the cases where change just simply is not possible, make sure to discuss why this is the case. During your monthly meeting, let people know you’re aware of their concerns, and then explain to them why their suggestions cannot be accommodated, perhaps indicating at the same time that you’re going to continue to look for alternatives.

If you do this, then your employees will be able to see your words as more than just words. It will become clear to them that you care about what they have to say, and that your request for feedback is not just lip service but rather a genuine attempt at including them in the running of the business.

Work Hard to Build Trust with Remote Workers
Remote workers tend to fall out of the loop. Since they’re not in the office, it’s common to “forget” about them. And when this happens, you can be sure that they are not going to want to offer any feedback.

But just because it’s hard doesn’t mean it’s impossible. Make sure to spend time getting to know your remote workers by asking them about things other than work. Learn about their families and their hometowns, and do your best to cultivate a relationship as if saw this person in everyday in the office. Sure, it won’t be the same, but if you show people you care and that you trust them, then you can expect them to open up more when it comes time to solicit feedback.

Another way to build trust is by managing remote workers in a hands-off manner. Telecommuters value their flexibility, so if you harp over them at all times, then they will interpret this as an encroachment on their autonomy, which can create feelings of resentment and distance. Try to let people do their thing and enjoy the benefits of remote work, and you’ll soon see how this can open up the flow of communication and make it easier for you to learn about people’s thoughts and opinions.

Remote Workers Can Do It All
The most important thing to remember is that remote workers are the same as traditional workers in every sense. They may operate with different schedules and you may need to manage them a bit differently, but they are fully capable of doing everything your in-office employees can do, including offering feedback that can help make the company better.

About the Author: Jock Purtle is the founder and CEO of Digital Exits, an online brokerage service specializing in the buying/selling and appraisal of online businesses. He’s been an internet entrepreneur since he launched his first business when was 19-years-old, meaning his entire career has taken place online. He’s an expert on managing remote teams and enjoys sharing his experiences to help others.

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Is The Traditional 9-5 Workday Sliding Towards Irrelevance?

August 29th, 2018 | Posted by ATS in Careers | Google | HR | Millennials | Time and Attendance Blog, Workforce Management Software - (Comments Off on Is The Traditional 9-5 Workday Sliding Towards Irrelevance?)

Defenders of the good ole’ days will have a counter argument that the traditional 9-5 workday is thriving and will never go away. Maybe so but, that remains to be seen. Employees increasingly want to untethered themselves from the 24/7 work culture and instead are searching for jobs that let them better balance their careers and personal lives. And, while the shift in attitude about the new way of working can be attributed to Millenialls and GenerationZ, even some older workers are beginning to seek for flexible work arrangements from their employers —in other words, the work-life-balance is becoming infectious.

Is The Traditional 9-5 Workday Sliding Towards Irrelevance?

Meghan M.Biro article Did Millennials Kill the 9-to-5 Workday, or Just Point Out That It’s Dead? is wonderful read on topic and reads in part;

“Millennials are mostly comfortable with change. If they take a job at one company, and start to feel overworked or undervalued, they’ll just move on to another company. They certainly don’t want to be chained to a desk for 40-plus hours a week.

Millennials are not lazy. In fact, it’s quite the opposite. If they have an employer that enables them to do so, they’ll skillfully blend their work and personal lives to get the balance they’re looking for. 

If your organization can offer amenities like advanced training, remote or flexible work schedules, the latest and greatest when it come stop technology, and some regular encouragement and appreciation, this generation is much more likely to stay with your company for the long haul.

I think it’s good that we’re redesigning the concept of the 9-to-5 workday. Technology allows us to work where we want when we want. For progressive organizations, it makes sense to harness that potential.

So how can businesses tap into what this generation wants and keep them interested in their careers? Encouraging a culture that embraces flexible schedules and mobile work environments is the best place to start. As a business owner, think about how you can offer more flexibility in your workplace.

  • What duties or roles can be performed online or remotely, either on a full or part-time basis? Some typical examples include writing and research, marketing, sales and development.
  • How will different teams communicate effectively? Explore collaborative platforms designed for creative roles, or perhaps a solution that combines file sharing and workplace communication (like Dropbox or Google Messenger). 
  • If you can’t provide a fully remote-based work schedule, maybe you can offer a few hours of flex time or one day each week where people have the option to work from home.”

Bottom-line- It’s a movement that should not be ignored and business and HR leaders should be ready to adapt their hiring practices to reflect modern-day employee preference that includes, working for organizations that offer flexible work arrangements. In the end, every company wants a happy and productive workforce, which usually translates to increase profits.

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Is the practice of manually tracking employee time driving you up the walls? Labour costs is one of the biggest concern for many small businesses owners—and, when regulations for overtime, meal breaks and other pay-rules change, spreadsheets can only go so far.

7 Tips For Managing Employee Time And Attendance

Here are 7 tips to make your employee time tracking easier:

(1) Submitting employee hours to your payroll bureau-Dealing with payroll submission deadlines will be less stressful if you have an automated time and attendance system that tabulates employee hours and sends the totals to your payroll software at the click of a mouse. No more, spreadsheets and no need to use calculators anymore. It’s that simple.

(2) Invest in a reliable system- An ATS time and attendance solution automates the entire ‘punch to paycheque’ process and will provide you with alerts and data, that includes; employees who are approaching overtime, up-to-minute reporting, and will keeping you up date with the latest legislation.

(3) Unrivalled support- Whether you are using our cloud computing application ATS TimeWorkOnDemand or the client server version, you can be rest assured, we’ve got your back. Our support reps are available; online, via phone or through onsite visits, depending on your customer care support package.

(4) Details matter-Take the time to set up the employee details correctly in your time and attendance system such as: start dates, phone numbers, up to date addresses etc. And if your company has a large contingent of employees, the ATS time and attendance also has an embedded synchronization interface that can extract data from, your ERP, HR, or payroll application.

(5) After-sales training is beneficial- ATS time and attendance implementation includes a training course will help you save time and be more efficient.  ATS runs flexible training, including onsite and online courses aimed at helping you get the most out of your time and attendance solution.

(6) It’s important to remain compliant with legislative changes-One of the advantages of using a system like ATS TimeWorkOnDemand, is that, it’s designed to keep pace with changes in work place legislation.

(7) There’s no need to keep doing what’s not working-Managing employee time with spreadsheets, is a tedious task and, is likely giving you more headaches that you can handle.

What to know more? Download a demo or register for one of our upcoming webinars from our website.  To speak to an account executive, call: 866.294.2467.

What’s The Future Of The Gig Economy?

August 21st, 2018 | Posted by ATS in ATS TimeWork OnDemand | Cloud Computing | Time and Attendance Blog, Workforce Management Software - (Comments Off on What’s The Future Of The Gig Economy?)

That’s a tough question to answer, because frankly, no one knows with absolute certainty what the gig economy will look like, 20 years from now. Policy makers have got themselves tied up in knots trying to figure how to draft legislation, that will bring companies like; Uber, Airbnb and Lyft to name a few, in line with traditional businesses. And, therein-lies the issue, because, these companies, are by nature, not traditional in their business model-they were designed to be disruptive and by gosh, that’s exactly what many of them are doing.

What’s The Future Of The Gig Economy?

In his article, Is The Gig Economy Sustainable, Phil La Duke, contributor to Entrepreneur writes, in part;

“Gigs offer no benefits- Paid time off? Forget it. Sick pay? No way. Paid vacations? In your dreams. I know many of you are thinking — they chose this life? Maybe they did and maybe they didn’t. It doesn’t really matter because the result is the same. This is an issue that threatens more than just the giggers. Consider dentistry. The increasing loss of dental benefits means that many in the gig economy decide to stop going to the dentist or, at the very least, reduce dental visits. Now consider vision coverage and the implications that holds. Dentistry, optometry, pharmacies, tourism — the list goes on, but you get the point.

Gigs replace full-time jobs- A common practice among many larger companies allows a long-term employee to retire on Friday and start work as a consultant doing a gig on the following Monday. The same person doing the same job with no benefits or overhead costs. Instead of backfilling the position, the company simply moves one of its employees into the gig economy.

Gigs are often the result of larger companies outsourcing the most dangerous jobs to individual-. Most individuals lack the resources to acquire proper regulatory training, and what’s more, many small companies are actually exempt from regulatory protections for workers.”

Bottom-line, while we cannot predict the future of the gig economy, we do know that it has affected many traditional business models in ways, many of us never saw coming.

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There is a growing body evidence that shows that the adoption of; cloud computing, machine learning and artificial intelligence is on pace to grow exponentially over the next 10 years and beyond. And, yet there still some resistance to embrace this type of technology. Many of today’s leaders understand the difference between staying put or adapting to achieve business success.

Automation’s Biggest Enemy: Cultural Resistance is the title of an article published by Industry Week that delves into the resistance, which in turn, prevents some companies from adopting artificial intelligence and reaping its benefits. It reads in part;

“While customers perceive that artificial intelligence (AI) will allow brands to deliver what they want when they want it, there remains a widespread lack of understanding among enterprises of the potential benefits for AI to solve real-world business problems. The biggest corporate challenge to implementing an intelligent business strategy is cultural resistance (49%), according to a new research report, “AI2020: The Global State of Intelligent Enterprise” by IQPC’s Intelligent Automation Network.

What’s Behind The Resistance To Artificial Intelligence?

Some of today’s forward-thinking companies understand the power of cloud computing and its impact on cost containment and have embraced business applications— like time and attendance, that has embedded artificial intelligence. For example, ATS TimeWork OnDemand was expressly designed with this mind— this robust application will propel your business operations and help your company keep pace with advance in technology.

The Industry Week article goes on to say; “AI will automate some jobs, particularly the dirty, dangerous, or dull work that people don’t want to do – everything from sewer reconnaissance to repetitive factory work. The skills needed for future employment include critical thinking and problem solving, good communication and teamwork, leadership, initiative, creativity and the willingness to leverage the current technology”.

In other words, artificial intelligence is not here to replace your job— it will help you do your job better.

To learn more, ATS TimeWorkOnDemand embedded artificial intelligence, go to our website.

 

Cloud-based computing (also called Software as a Service, or SaaS) allows users access to software applications that run on shared computing resources (for example, if when you access Google or download your music to your icloud or watch your favourite series on Netflix or Hulu) via the Internet. These computing resources are maintained in remote data centers dedicated to hosting various applications on multiple platforms.

What Exactly Is Cloud Time And Attendance?

ATS TimeWorkOnDemand for instance, is a software- as-a-service (SaaS) application that allows users to access our time and attendance software over the Internet. Accessing ATS TimeWorkOnDemand over the Internet, means that the upfront costs is significantly lower, because computing resources are leased by the month rather than purchased outright and maintained on a Server at your organization.

As we have seen in the last several years, more companies are adopting cloud applications in record numbers. And, the advantage of using the cloud means that small, and medium-size businesses, can access a wide range business applications, at reasonable prices, without having to lay out a huge amount of capital for software and hardware.

Here are some distinct advantages for using a cloud time and attendance, like ATS TimeWork OnDemand

  • Reduces need for significant internal IT support services because, your company are not managing the software on its Server
  • Eliminates paying upfront for application software licenses in favor of a monthly fee
  • Paying only for what you use. For example, if the number of employees you have in the fall and winter goes down, so will your monthly costs
  • You can access ATS TimeWork OnDemand from any device (Smartphone, tablet or workstation) that has an Internet connection. In addition, you can switch between any device, including Google Android, Windows, Mac, Apple iPad or iPhone and/or Linux Desktop
  • A fixed monthly rate so your company can use their cash on other business initiatives

ATS TimeWork OnDemand is the preferred time and attendance application for a variety of industries and government entities in Canada, the US, Latin and South America and several fortune 500 companies. ATS TimeWork OnDemand delivers broad-based and adaptable cloud computing technology and complete up-to-the-minute view of your business anytime, anywhere, on any device.

Interested in learning more? You can download free demonstration, or attend a bi-monthly webcast by going to our website. And to see what other companies like yours are saying about ATS TimeWork OnDemand, go to our user community.