Best-in-Class Workforce Management Software from Industry Experts
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By 2025 consumer attitudes towards retail will have dramatically changed. The rapid growth of robotics, cloud and artificial intelligence will permeate the retail and hospitality experience for both consumer and stakeholders. Anticipating consumer trends and deploying innovations that enhance employee and consumer experience and, simplify business operations will be vital to the long-term health and sustainability of retail and hospitality.

ATS Workforce Management for Retail & Hospitality provides these industries with an open, integrated, and best-of-breed application in the cloud, with state-of-art data collectors engineered to empower commerce. With ATS Workforce Management, organizations can streamline payroll costs and increase productivity, such as with a best-of-breed time and attendance, that’s demand-driven scheduling, and absence management software tools. Grocery operations, pharmaceutical, hospitality chains and retailers use ATS Workforce Management solutions to anticipate market changes, simplify businesses operations, and boost their bottom-line.

ATS Workforce Management Solution Helps the Retail and Hospitality Industry Thrive

Solution Benefits Include:

Employee Scheduling- ATS Workforce Scheduling, allows managers to easily leverage workforce data through an intuitive cloud-based interface, thus streamlining the scheduling process of their employees with roles-based self-service tools.

Workforce Analytics and Business Intelligence- ATS Intelligence (BI) analysis covers the macro picture down to the operating, financial and valuation information-and provides in-depth and economic factors that can impact decision-making.

Digital API Platform and Data Integration- ATS data integration tool, enables users to transfer data from one data source (such as text file, API, CSV or other data files) to an output destination. That output destination can be a text file, database, XML document, or another suite application. The key component of ATS Integration Manager is the interface that contains a set of steps, for the data transfer. By utilizing ATS data integration platform, companies can integrate to existing, ERP, Talent Management, HR, Payroll and CRM applications.

Budgeting and Forecasting- ATS Workforce Management for Retail and Hospitality, helps you eliminate costs, time, and errors with proper budgeting and forecasting on both short and long-term projections. The budgeting and forecasting module, allow you to integrate annual and periodic forecasting with weekly workforce management execution.

Next-Generation Data Collection- With ATS Workforce Management for Retail and Hospitality, you automate employee time and attendance processes to reduce payroll costs, comply with collective bargaining agreements and adhered to regulatory compliance. Some of ATS employee data collection include: face recognition time clocks, biometric hand punch, proximity and barcode time clocks and computer-based time clocks. ATS Workforce Management validates the collection of employee data, with up-to-the-minute reporting, to reduce overpayments.

ATS Workforce Management Solution Helps the Retail and Hospitality Industry Thrive

 

Keep current with ATS:

To learn more, register for one of our weekly webinars, or download brochures or a pre-recorded demonstration. And, to speak to a representative, call; 866.294.2468.

 

Is the practice of manually tracking employee time driving you up the walls? Labour costs is one of the biggest concern for many small businesses owners—and, when regulations for overtime, meal breaks and other pay-rules change, spreadsheets can only go so far.

7 Tips For Managing Employee Time And Attendance

Here are 7 tips to make your employee time tracking easier:

(1) Submitting employee hours to your payroll bureau-Dealing with payroll submission deadlines will be less stressful if you have an automated time and attendance system that tabulates employee hours and sends the totals to your payroll software at the click of a mouse. No more, spreadsheets and no need to use calculators anymore. It’s that simple.

(2) Invest in a reliable system- An ATS time and attendance solution automates the entire ‘punch to paycheque’ process and will provide you with alerts and data, that includes; employees who are approaching overtime, up-to-minute reporting, and will keeping you up date with the latest legislation.

(3) Unrivalled support- Whether you are using our cloud computing application ATS TimeWorkOnDemand or the client server version, you can be rest assured, we’ve got your back. Our support reps are available; online, via phone or through onsite visits, depending on your customer care support package.

(4) Details matter-Take the time to set up the employee details correctly in your time and attendance system such as: start dates, phone numbers, up to date addresses etc. And if your company has a large contingent of employees, the ATS time and attendance also has an embedded synchronization interface that can extract data from, your ERP, HR, or payroll application.

(5) After-sales training is beneficial- ATS time and attendance implementation includes a training course will help you save time and be more efficient.  ATS runs flexible training, including onsite and online courses aimed at helping you get the most out of your time and attendance solution.

(6) It’s important to remain compliant with legislative changes-One of the advantages of using a system like ATS TimeWorkOnDemand, is that, it’s designed to keep pace with changes in work place legislation.

(7) There’s no need to keep doing what’s not working-Managing employee time with spreadsheets, is a tedious task and, is likely giving you more headaches that you can handle.

What to know more? Download a demo or register for one of our upcoming webinars from our website.  To speak to an account executive, call: 866.294.2467.

The burden of proof for hours worked by its employees is the responsibility of an employer especially in organizations that do not have an automated system. However, many companies might have employee hand books that contain language, which states, in part, that employees are required to record and report time work, and submit their time cards, to their respective supervisors for review and approval.

How Ontario’s Bill 148: Employment Standards Act Reform Could Affect Employers

 

On June 1, 2017 Bill 148, was introduced. If you operate a business in the province of Ontario, here is summary of some of the changes you should prepare for in 2018.

Benefit Accruals, Vacation, Statutory Holiday and Overtime Pay

  • Personal Emergency Leave: Rather than limiting this leave to organizations with more than 50 employees, all workers will be given 10 personal emergency leave days per year – and a minimum of two days would be paid. Further, employees will not have to provide employers with a sick leave note when requesting personal leave.
  • Overtime: The Mixed Hourly Rate (a weighted average established for employees with multiple rates) would be eliminated in favour of paying overtime at the rate of the work performed after the weekly threshold is reached
  • Vacation Entitlement Increase: Minimum vacation entitlement for workers would rise from two to three weeks per year (after five years with the same employer)
  • Public Holiday Pay: Calculation changes for public holiday pay that refer to regular wages in the pay period before the holiday divided by the days worked (rather than a four-week period of regular wages divided by 20)

Employee Workforce Scheduling

  • Three-Hour Rule: Broader application – The rule would extend to unworked on-call situations and when shifts are cancelled within 48 hours of the scheduled start time.
  • Advance notice: Employers must offer employees advance notice of 96 hours or be subject to refusal.
  • Three-Hour Rule: Removal of minimum wage component – Rather than topping up shifts less than three hours to three times the minimum wage, as proposed, eligible employees would be entitled to three times the regular rate.

The reforms to the Bill148, Fair Workplaces, Better Jobs Act, 2017 will work in concert with the rise of the minimum wage that was also enacted into law as well. If your organization is still using an antiquated time tracking system or one that is no longer meeting your needs, it might be time to think about upgrading to a modern time and attendance solution- one that’s specifically, designed to comply with today’s ever changing regulatory and work-rule policies.

To learn more about ATS Time and Attendance Solution, go to our website, where you can download a pre-recorded demonstration, brochures or register for one of our upcoming live webinars.

To reach a representative, call 866.294.2467.

Since business runs on talent, growing companies need effective workforce management solutions that work, and work well. Manual calculation of employee hours and spreadsheets can result in costly over or under-staffing and unpaid overtime hours, which in turn, can lead to low staff morale. As a business grows, it demands more effective business automation tools—without adding unnecessary maintenance, deployment time, and cost. Organizations need solutions that speeds up HR processes and systems so they are strong enough to meet workforce needs today, but innovative enough to adapt in the future.

What Modern Workforce Management Means For Your Business

If you have already made workforce adjustments to proactively prepare for the upcoming labour changes by lawmakers across the North American, you might be fine. But, what if you haven’t and you are still scrambling to deploy a time and attendance that can adapt to upcoming employment standards act and other workforce regulations?

Here’s what you can expect from an ATS TimeWork OnDemand Solution

  • Simplify scheduling tasks with ATS Workforce Planning tool — to create and manage schedules anywhere, from any web-enabled device
  • Improve staff accountability – easily assign and track job costing projects
  • Enable employees to request time-off, check vacation balances and banked time, from anytime, anywhere  — clock-in/out, and view messages left by management on any mobile device
  • Reduce labour costs through utilization of ATS Forecasting & Budgeting module so you can gain better control over your business by knowing, at any time if you are running over or under budget
  • Ensure compliance with regulatory requirements through automated alerts— to managers, when overtime or other thresholds are at risk

ATS TimeWork OnDemand gives growing businesses the critical information they need to optimize their workforce. ATS TimeWork OnDemand delivers science infused workforce management— that results in real-time business intelligence designed to— inform decisions and provide a high return on investment.

To learn more, go to our website and download a demonstration, or call 866.294.2467.

Here Is Another Reason Why You Should Dump Your Antiquated Solution

April 25th, 2017 | Posted by ATS in Business Software Automation | Cloud Computing | Employee Productivity | Labour Costs | Payroll | Time and Attendance Blog, Workforce Management Software - (Comments Off on Here Is Another Reason Why You Should Dump Your Antiquated Solution)

In the world of business, increasing employee productivity tops the lists along with sales and return on investment. But how can an organization increase its workforce productivity, when its technology is outdated?

An article by Chris Stokel-Walker for Bloomberg based on a study of companies using older computers and outdated software solutions revealed that; Slow, outdated computers and intermittent internet connections demoralize workers, a survey of 6,000 European workers said. Half of U.K. employees said creaking computers were “restrictive and limiting,” and 38 percent said modern technology would make them more motivated, according to the survey, commissioned by electronics company Sharp.

Clinging on to old technology that’s aging towards obsolescence cannot be good for any business, regardless of its size or stature. If the argument is that you are still running important applications on older servers with old operating systems because “it ain’t broke, don’t fix it” mentality, that will work for a short period. The continued use of outdated technology, especially, can have a negative long term effect on workforce productivity.  For example, if your employees are spending too much time with a faulty network connection, or your HR manager is spending an inordinate amount of time manually counting hours from a time sheet, then your technology is inflicting pain on labour costs and productivity.

Here is one of the most poignant piece of the article, and it reads in part;  Saurav Dutt, 35, was a member of a London-based IT firm that provides services to law firms. He was making a presentation to potential customers at an exhibition in Manchester. His speaking slot came right after a Google marketing executive—a prime opportunity, he thought. But the system ground to a half—due, Dutt said, to the outdated computers his company was using for its live demonstration.

Here Is Another Reason Why You Should Dump Your Antiquated Solution

In closing, the continued use of an outdated technology will, eventually, get the best of you since it’s difficult to reverse the long-term damage caused by using it.

To learn about ATS cloud computing workforce management solutions, or to download a demonstration, or attend a bi-weekly webinar go to our website. And to reach an account executive call; 866.294.2467.

 

 

 

Your Focus For The New Year Should Be, Improving Productivity And Streamlining Costs

January 11th, 2017 | Posted by ATS in Employee Scheduling | ERP | HRIS | Labour Costs | Payroll | Time and Attendance Blog, Workforce Management Software | Time and Attendance Canada | Workforce Management Software - (Comments Off on Your Focus For The New Year Should Be, Improving Productivity And Streamlining Costs)

At the end of the year, it’s helpful to look back and review all that has been accomplished throughout the last 12 months.  You review what you have done well and analyze what could go better.  Making plans for the New Year is always the easy part. However, if your plan is to continue using the same outdated technology and yet achieve maximum productivity, you should rethink those plans.

The benefits of a workforce management solution can have lasting effect on a company’s bottom-line. With ATS Workforce Management solution, access to real-time data is literally at your fingertips and you can monitor payroll and attendance metrics in ways, no spreadsheet can.

Your Focus For The New Year Should Be, Improving Productivity And Streamlining Costs

ATS Workforce Management Solution will make it easier for you to track absences, determine how to schedule employees, accurately manage personal time-off and give you access to up-to-the-minute analytics so, you can measure productivity.  And, with ATS Workforce Management Solution, you can integrate to any ERP, CRM, Payroll, Recruitment or HR Management application —and monitor, specific parts of your business from this single solution.

If your business is committed to dumping the spreadsheets and outdated workforce management sins of the past, then it can resolve to keep its New Year’s resolution, by investing in a solution that will streamline payroll and increase workforce productivity. ATS Workforce Management Solution is an award-winning, innovative suite of Time and Attendance solutions deployed as an on-premise or in the cloud to optimize your workforce across the entire employee life cycle. ATS gives corporate executives, payroll, and HR management leaders the right information at the right time in order to make better business decisions and develop a more productive workforce—ultimately impacting business outcomes.

To learn more, call 866.294.2467 and to view a demonstration, go to our website.

We’ve all had bosses at some point in our working lives and there are plethora of advice (including books and articles on the Internet) on how to deal with these bad bosses. It’s easy to dispense advice and strategies about dealing with a bad boss but it’s entirely different for the person who has to go to work each day and deal with the situation.

The following paragraphs are from articles that offer strategies on to deal with a bad boss.

John Beeson, for Harvard Business Review ‘Dealing with a Bad Boss’:

“Your starting point in dealing with a bad boss is confronting some important realities. First, your boss, regardless of whether she is effective or not, is a major factor in your ability to perform well in your job, and she plays a key role in shaping senior executives’ perceptions of your performance and career potential. Second, in most organizations it’s difficult if not impossible for a subordinate to dislodge a boss in the short term. Frequently, if you do some digging, you’ll find that your manager has some special ability his manager values — for example, a close relationship with a key customer or specific expertise that the boss lacks. As a result, rather than get demoralized or seek comfort from peers in your misery, it’s better to take steps to try to address the situation proactively”.

Ronald E Riggio Ph.D. article in Psychology Today titled ‘How to Deal with a Difficult or Bullying Boss’ In which he details four strategies for dealing with a difficult boss. Here is one of these strategies:

“It isn’t likely that your difficult boss situation will change overnight, so be prepared for the long haul. Moreover, be persistent in calling out your boss’s bad behavior, and putting your plan into action. Your coworkers might follow your lead and start to stand up to the difficult boss as well (although you should be prepared for the boss to try to turn them against you, or for your coworkers’ possible lack of support). The key is to not let your boss get away with continuing his/her bad behavior”.

Rebecca Shannonhouse for the Washington Post ‘Is your boss making you sick’?

“Research has linked having a lousy boss to an increased risk of heart attack, Quick said. Chronic stress that can result when someone must deal daily with a bad boss has been linked to high blood pressure, sleep problems and anxiety and is also associated with several unhealthy behaviors such as smoking, excessive use of alcohol and overeating.

Difficult bosses can come in many forms, including hypercritical micromanagers, inept managers, bosses who push blame for problems onto others or hurl obscenities, and those who make unwanted sexual advances. But researchers say that whatever the type, when employees deal with a bad boss day in and day out, negative health effects often begin to pop up”.

Bottom-Line-We spend an enormous amount of our time at work and the psychological climate in which one works has a lot to do with their health and happiness. If that climate, is a toxic one it can have a negative impact on their personal relationships with their spouse and other loved ones.

No company, job or boss is worth losing your health, sanity, or self-esteem. If after several attempts, you cannot resolve the conflicts with your boss, you can either ask for a leave of absence to deal with the emotional strain, or start tapping into your network and begin looking for a new job.

Keep current with ATS:

How To Handle A Bad Boss, Quit Or Deal With It?

It’s Thanksgiving Day across Canada and if your payroll or HR personnel are wondering how they are going to assign the holiday pay to employees to eligible employees then your company, is behind the proverbial “Eight-Ball”.

In an article by Jon Hyman for workforce.com, titled, “8 Things You Need to Know About Holiday Pay” it lists some common questions that many companies still ask today about holiday pay for its employees. We selected three out of the eight that can be applied to both Canada and the United States. In no particular order they are:

“Can we require employees to work on holidays? Because holiday closings are a discretionary benefit, you can require that employees work on a holiday. In fact, the operational needs of some businesses will require that some employees work on holidays (hospitals, for example).

Can we place conditions on the receipt of holiday pay? Yes. For example, some employers are concerned that employees will combine a paid holiday with other paid time off to create extended vacations. To guard again this situation, some companies require employees to work the day before and after a paid holiday to be eligible to receive holiday pay.

If an employee takes a day off as a religious accommodation, does it have to be paid? An employer must reasonably accommodate an employee whose sincerely held religious belief, practice, or observance conflicts with a work requirement, unless doing so would pose an undue hardship. One example of a reasonable accommodation is unpaid time off for a religious holiday or observance. Another is allowing an employee to use a vacation day for the observance”.

When it comes to holiday pay, it is unwise to assume and far better to be accurate. Depending on the jurisdiction in which your company operates, holiday pay calculations can be different. Government entities from Alberta to Yukon and other regions across Canada, have statutory holiday pay guidelines on their websites that your company can use.  And, if your company has a collective bargaining agreement, this also has to be taken into consideration. One thing we know for sure is that if you are using an automated time and attendance system, but still have to figure out which employee worked the holiday through spreadsheets, then you are likely using the wrong system. And, as for manual time tracking, it won’t help you help you figure out how to apply statutory holiday pay.

There is no need for your payroll or HR department to be stressed out, if your company is using ATS TimeWork OnDemand. ATS TimeWork OnDemand is a dynamic, and award-wining application that automates the collection, calculation, and reporting of employee hours. This intuitive and robust solution automatically calculates and applies holiday pay based on eligibility and your company’s work rule policies, and leverages collected attendance data so you can minimize unapproved overtime, thus reducing labour costs.  ATS TimeWork OnDemand is supported by powerful analytics tools, and is relied on by thousands of organizations to improve workforce productivity.

Bottom-line, if your HR or payroll manager is using ATS TimeWork OnDemand, they no longer have to worry about manually assigning holiday pay. After all, part of the Canadian Thanksgiving is to witness the colour of the leaves, as they change, eat lots of turkey and spend time with friends and family alike.

To learn about ATS Time and Attendance Solution download, a demonstration or call 866.294.2467.

It’s another Statutory Holiday And Your Payroll Practitioner Is Scrambling, Why Is That?

Automating the tracking of employee time should, be a fundamental process within any business. Yet many companies do not track time and instead rely on outdated time tracking methodologies and/or self-reporting to capture time and attendance details. And, since, assumptions and reality do not correlate organizations, that rely on manual time tracking or self-reporting lose significant value by paying employees for time that they didn’t actually work.

Let’s take a look at three reasons to ditch paper time cards:

Lost Time-Some companies refer to lost time as sick days, employee vacations, planned or unplanned absences. However, the occasional 5-10 minutes that an employee either arrives early or leaves late are small increments that can add up significantly throughout the year. Take for example, an employee who comes in 10-15 minutes before her start time and records this on the paper time card or the employee who is habitually late yet jots down that he arrived on time. In both scenarios, you are paying these employees for time that they were not actually working.

Ditch the Manual Time Tracking-If your company is using an automated time and attendance yet, have spreadsheets or another manual time tracking system, you are likely using the wrong solution and are missing out on significant benefits. The right time and attendance system should capture; employee vacations, statutory holidays, overtime, it should be scalable and eradicate all manner of manual time tracking.

Here Are Some Additional Reasons Why You Should Ditch Paper Time Cards

Data Integration-In addition to the other benefits, the ability to send employee hours seamlessly to your payroll software should be one major factor in migrating to an automated time and attendance. It is next to impossible to continually use manual time tracking and come up with accurate results. An automated time and attendance solution removes the arduous tasks of having to count employee hours each week and then key them into spreadsheets, thus, your company will benefit because it’s now paying for time worked, which can translate into higher revenues and profits.

Not sure if there is value to automating your manual time tracking methods?  Download our Return on Investment (ROI) calculating or a demonstration. Both can help build a solid business case.

 

It’s no secret that attitudes toward cloud technology are rapidly changing, and discussions about the potential downsides of cloud deployment are quickly evolving into valid, evaluations of the risks associated with not making the move. Perhaps, it’s a combination of sober thought and some companies witnessing their counterparts in the same or different industries deploy cloud computing technologies, with success hence; the adoption of it. And, with the emergence of cloud-based technology,  the use of analytics have also increased. In an op-ed by Rodger Howell, principal at PricewaterhouseCoopers for CFO magazine, he writes;

 “Today’s technology, cloud, and IoT-driven world is continually generating a wealth of data, creating both opportunity and challenge for those tasked with deciphering and analyzing it. CFOs in particular are now facing increased pressure to connect the dots between multiple data streams to identify patterns that will optimize a company’s growth and align its costs with its strategy.”

Now, that a statement that packs a powerful punch and is noteworthy, if your company remains unconvinced about the rapid acceptance of cloud technology, and its plethora of advantages it can bring to your business.

Rodger Howell’s article provides a blue print for companies to follow when considering, cloud computing software solutions and analytics. In no particular order, it reads in part:

“Setting Goals and Objectives: CFOs should first identify the organization’s short and long-term objectives, developing key performance indicators to track progress. Consider this step the impetus that will motivate business leaders to introduce data analytics to their day-to-day operations and to assess their impact on business goals.

Proposing Pilot Projects: Once CFOs have buy-in from key players within the organization, they should use this support to introduce pilot projects rooted in data analytics. CFOs can start small by proposing new operations and always being sure to encourage participation from other members of the organization.

Seeking Feedback: CFOs must realize that ongoing feedback from other members of the organization, including its leadership, is necessary after introducing new data analytics platforms, and processes.”

Cloud computing and analytics is an increasing priority for companies of all industries especially, for business executives who want to streamline payroll and overtime costs and other related business expenditure.

 When Used Properly, Analytics Can Help Businesses Streamline Payroll Costs

ATS Cloud-Based Time and Attendance is the industry’s most flexible and wholly integrated solution. It’s accompanied by best-in-class services across software as a service (SaaS), platform. ATS Cloud-Based Time and Attendance helps organizations drive innovation and business transformation by increasing business agility, lowering payroll costs, and reducing IT complexity.

To learn about ATS Cloud-Based Time and Attendance solutions, go to our website. You can also download a demonstration or register for one of our weekly webinars.