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Employees using their face to record their hours of work is becoming quite common in time and attendance world. And, now it appears that the use of this technology, albeit slowing, is also being adopted at some airports according to a recent article, by Stuart Emmrich titled Will Your Face Be Enough to Get You on a Plane? for The New York Times, and reads in part;

“Earlier this week, the Transportation Security Administration released a 23-page report outlining changes it is proposing on how passengers are screened before boarding their flights. Key among those changes is the proposal that passports and other forms of identification will eventually be replaced by biometric technology.

Early this year, the agency began testing facial recognition technology for international travelers at Los Angeles International Airport. The biometric technology matches facial images to photos in government databases, such as photos obtained from passports or visa applications.

And in 2017, the T.S.A. tested fingerprint technology at the T.S.A. PreCheck lanes at the Atlanta and Denver airports. The technology matches passenger fingerprints provided at the checkpoint to those provided to the T.S.A. by travelers who have enrolled in the PreCheck program.

Biometric technology is also being evaluated by individual airlines. Delta Air Lines announced in September that it is building a dedicated biometric terminal at Hartsfield-Jackson Atlanta International Airport. The technology, to be installed at Terminal F, would allow passengers to check-in at the self-service kiosks, drop off their checked baggage at the counter and then be used as identification at the terminal’s T.S.A. checkpoint”.

 If you are unfamiliar with ATS biometric time clocks, these data collectors includes the latest in technology and works, in tandem with our time and attendance application, to deliver exceptional value – helping organizations control labour costs, minimize compliance risk, and improve workforce productivity.

Using ATS biometric technology, your organization can expect:

Options
A variety of biometric data collectors to choose from that include: fingerprint, hand geometric face recognition and a variety of biometric features, and mobile capabilities. ATS biometric data collectors, offers enhanced technology, thus allowing employees to easily and more accurately enroll on the time clock’s controlled finger, hand geometry or face recognition template– which reduces, read error rates for a more accurate biometric enrollment, and protect employees’ personal information and eliminate costly buddy punching.

Peace of Mind
Backup battery protects employee information against power outages and flash memory backs up data. And, with open standards, field upgradeability and keypad functions, these time and attendance biometric time clocks are —ideal blend of performance, function, style, and affordability designed for essential workforce management functionality.

Accuracy and Productivity
No more manual data entry which is always prone to errors and, instead can look forward to a best-of-breed application that will enforce pay and attendance policies at the time of an employee recorded hours. An application that will improve workforce productivity by giving employees intuitive self-service access to scheduled hours and time-off balances from any device, from anywhere.

ATS advance biometric time clocks are designed for today’s advanced cloud computing workforce and provides state-of-art, touch-screen functionality and accurate, up-to-the-minute analytics data your company can rely on.

To learn more, register for one of our weekly webinars, or download brochures or a pre-recorded demonstration go to our website. And, to speak to an account executive, call 866.294.2468.

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By 2025 consumer attitudes towards retail will have dramatically changed. The rapid growth of robotics, cloud and artificial intelligence will permeate the retail and hospitality experience for both consumer and stakeholders. Anticipating consumer trends and deploying innovations that enhance employee and consumer experience and, simplify business operations will be vital to the long-term health and sustainability of retail and hospitality.

ATS Workforce Management for Retail & Hospitality provides these industries with an open, integrated, and best-of-breed application in the cloud, with state-of-art data collectors engineered to empower commerce. With ATS Workforce Management, organizations can streamline payroll costs and increase productivity, such as with a best-of-breed time and attendance, that’s demand-driven scheduling, and absence management software tools. Grocery operations, pharmaceutical, hospitality chains and retailers use ATS Workforce Management solutions to anticipate market changes, simplify businesses operations, and boost their bottom-line.

ATS Workforce Management Solution Helps the Retail and Hospitality Industry Thrive

Solution Benefits Include:

Employee Scheduling- ATS Workforce Scheduling, allows managers to easily leverage workforce data through an intuitive cloud-based interface, thus streamlining the scheduling process of their employees with roles-based self-service tools.

Workforce Analytics and Business Intelligence- ATS Intelligence (BI) analysis covers the macro picture down to the operating, financial and valuation information-and provides in-depth and economic factors that can impact decision-making.

Digital API Platform and Data Integration- ATS data integration tool, enables users to transfer data from one data source (such as text file, API, CSV or other data files) to an output destination. That output destination can be a text file, database, XML document, or another suite application. The key component of ATS Integration Manager is the interface that contains a set of steps, for the data transfer. By utilizing ATS data integration platform, companies can integrate to existing, ERP, Talent Management, HR, Payroll and CRM applications.

Budgeting and Forecasting- ATS Workforce Management for Retail and Hospitality, helps you eliminate costs, time, and errors with proper budgeting and forecasting on both short and long-term projections. The budgeting and forecasting module, allow you to integrate annual and periodic forecasting with weekly workforce management execution.

Next-Generation Data Collection- With ATS Workforce Management for Retail and Hospitality, you automate employee time and attendance processes to reduce payroll costs, comply with collective bargaining agreements and adhered to regulatory compliance. Some of ATS employee data collection include: face recognition time clocks, biometric hand punch, proximity and barcode time clocks and computer-based time clocks. ATS Workforce Management validates the collection of employee data, with up-to-the-minute reporting, to reduce overpayments.

ATS Workforce Management Solution Helps the Retail and Hospitality Industry Thrive

 

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To learn more, register for one of our weekly webinars, or download brochures or a pre-recorded demonstration. And, to speak to a representative, call; 866.294.2468.

 

Here is an example of the how the future of work has changed. Cold calling used to be the way to reach new customers. Try that in 2018 and you are likely to get lots of voice mails. In fact, cold calling has been dead for many years and some companies have acknowledged this and made changes in how their reps reach new customers. There are however, a small minority of companies, who refuse to accept this practice is passé and so, they stubbornly ask their sales people to dialing those numbers in the hope that they might reach some customers, who are waiting by their phone to get a call from a sales rep. Change, sometimes has to be disruptive, for it to be accepted and the use of robotics and the pace of automation will continue to increase, despite resistance to it, by those in the minority who hang on to past practices.

Are You Ready For The Future Of Work?

Christy Petty’s article for Gartner 6 Future Work Trends sheds some light on the how the way in which we approach work has and will continue to change

Some of these work trends include:

“Digital dexterity is monitored and measured: The growing recognition of the importance of digital dexterity creates a demand for measurement, which aligns with analytics becoming more pervasive in the enterprise. f Social science-based surveys and observations are increasingly accepted to collect relevant digital dexterity data, which can be combined with machine-generated IT, HR and business data to measure workforce digital dexterity.

Artificial Intelligence (AI) will prevail: The conversion of rich input patterns into data that can be readily processed by conventional software is at the heart of today’s AI hype. AI will have a profound impact on how work is assigned, completed and evaluated. Cain suggests that although AI will provide a number of workplace trends in the coming years, workers are experiencing the impact of robobosses and smart workplaces right now.

Robobosses on the rise: While employees will not report to an AI construct, the implementation of robobosses will lead to more automated management duties and more online worker activities. There is opportunity for greater tracking of worker activities and performance. This data can be run against a series of algorithms that can programmatically offer assistance in improving performance or meeting goals.

The gig economy will thrive: Organizations will increasingly learn and borrow from freelance management and gig economy platforms, which dynamically match short-term work requirements directly with workers who have the relevant knowledge, experience, skills, competencies and availability. This will mean moving away from traditional structures to more fluid arrangements.

Employees get work through employment marketplaces: Freelancer marketplaces make it easier for employers to tap into a set of contractors for short-term work commitments. In parallel, professional social networking platforms and recruiting technology providers have been investing heavily in matching algorithms to pair up talent supply and demand.

Jobs get deconstructed: Traditionally, organizations have invested in mapping out clear career paths for employees. While workers need a purpose-focused direction, a portfolio of experiences builds knowledge and skills and allows for the practice and improvement of competencies. Employees will increasingly find the accumulation of experiences to be more realistic than a carefully plotted-out career path”.

Some things were somewhat predictable like cloud computing as it slowly began to edge onsite Server installed applications. But who could predict Apple’s dominance in mobility computing or Google’s search engine literally taking over the world, leaving competitors in its dust? The future of work and its trends will not affect all organizations equally, so it’s important for senior executives to understand where their organization is right now, where it’s going, and how they plan to embrace change as it happens.

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There was a time when biometrics was seen as futuristic and, too intrusive to ever be accepted by the general public. Many of today’s smart phones, tablets and laptops are equipped with biometrics. As part of its security protocols airports around the world, have installed fingerprint readers and voice recognition technologies and Disney World have installed biometrics that enables its visitors to gain access to theme parks.

Biometric Technology Is Shaping The Future Of Time And Attendance

If your company is an early adopter of biometric time and attendance, you are likely the beneficiary of a productive workforce, and at the same time are saving hundreds of dollars on payroll costs.

If you are considering a biometric time and attendance system to enhance your company’s HR process and workflows, here are three types of the most common biometric technologies for recording and tracking employee time.

Hand Geometry: Hand recognition is the most common employee biometric time clock technology. The method uses 3D analysis of the hand for tracking and identification purposes. An individual places their hand (palm down) onto a special plate. A camera takes a picture of it and analyzes the length, width, thickness and surface area of the hand. This recorded biostatistics information is then stored for future use. Companies have used this type of biometrics for attendance tracking and accessing secure entrances.

Facial Recognition: ATS FaceScan Time Clocks, uses algorithms to analyze features. These include the position/size/shape of the eyes, nose, cheekbones and jaw line. Initially, this process was known as 2D facial recognition. The 2D images were typically taken from security cameras that have integrated facial recognition technology. For the best results, face images needed to be looking directly at the camera with enough lighting. After analysis, they could be compared to other face images for identification purposes. Employee Time clocks that use facial recognition are growing in popularity— it’s as simple as snapping a photo; the time clocks are equipped with HD cameras. This type of technology is now readily available on ATS TimeWork OnDemand mobile time tracking apps as well.

Fingerprint Identification:This type of biometrics compares either one or two fingerprints (depending on the type of time clock selected) to determine identification. It analyzes the ridges and valleys patterns on the fingertip for differences. The process involves measuring and comparing employee fingerprints against data stored in the time and attendance system. It is fast and easy to use— the employee simply presses a fingertip against the time clock screen for a moment as part of the clock in/out process. Some laptop computers and smart phones, utilize fingerprint biometrics for authorizations purposes such as logging in and entering website passwords.

Other biometrics include voice authentication, which is the analysis of vocal behavior by matching it to a voice model template (that was previously recorded). Since every voice is unique, the physical characteristics of the speaker’s voice can be measured. Retinal and iris scanning is employed by different industries.

Bottom-line:

Companies deploy biometric time and attendance systems to ensure the person/s clocking in, are who they say they are. Biometric time clocks helps prevent employee time theft, ensures workforce compliance, and helps employers collect accurate time and attendance information. In short, it makes life easier for payroll and HR practitioners.

To arrange a demonstration of ATS TimeWork OnDemand and our array of biometric time clocks, go to our website or call, 866.294.2467.

When biometrics was introduced as a way to avoid buddy punching, and thus, replace time and attendance swipe card technology, many thought these data collectors were part of a futurist Star Trek movie. Fast forward to some decades later and recent news that a company was about to microchip its entire workforce has privacy advocates scratching their heads in frustration.

Will Microchipping Employees Be The Biometrics Of The Future?

Here is a description from the company, who has decided to deploy the technology to throughout its workforce;

“Three Square Market (32M) is offering implanted chip technology to all of their employees on August 1st, 2017. Employees will be implanted with a RFID chip allowing them to make purchases in their break room micro market, open doors, login to computers, use the copy machine, etc.  This program, offered by 32M, is optional for all employees. The company is expecting over 50 staff members to be voluntarily chipped.  32M is partnering with BioHax International and Jowan Osterland, CEO, based out of Sweden.

RFID technology or Radio-Frequency Identification uses electromagnetic fields to identify electronically stored information. Often referred to as “chip” technology, this option has become very popular in the European marketplace. The chip implant uses near-field communications (NFC); the same technology used in contactless credit cards and mobile payments. A chip is implanted between the thumb and forefinger underneath the skin within seconds.”

The reaction to employees being microchipped has been swift with labour experts and lawmakers citing privacy concerns and appealing to HR professionals to proceed with caution. One lawmaker in the state of Nevada has introduced legislation to prevent companies forcing employees to get microchipped as condition of their employment.

So will the idea of microchipping employees gain widespread acceptance? Only time will tell.

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The continued rise of technology including; Internet of Things (IoT), robotics, cloud-computing technologies, and artificial intelligence has made the seemingly impossible from years ago now possible. An article by Charles Krome for TLNT HR titled ‘What Happens When Employees Work Out of Their Car?’ raise the eye browse, rightfully so, of many safety experts.

The article reads in part, “It was bound to happen, leveraging the Microsoft Exchange mail and calendar services, In Car Office “knows” about upcoming conference calls, for example, and if you’re in the vehicle, it can automatically dial you in at the appropriate time. Similarly, if other calls are on your calendar, the system also can recognize this and remind you a few minutes before. Or if you’re headed for a face-to-face meeting, the system can automatically set the destination in the car’s navigation system.”

Technology Will Continue To Dominate The Future Of Work

Chances are we are not too far away from this type of technology being deployed by some companies, and of importance is the safety, liability and work-life-balance comes that will feature into this type of technology. The article addresses those concerns with this:

“First off, helping to maintain a safe workplace can be a vital role for HR professionals, so if your employees’ vehicles become part of that workplace, they could become part of your responsibilities, too. Expecting people to be on the clock when they’re in their cars, however, would require resetting that balance — and perhaps rebalancing the company’s books. While it’s too early to know how this would play out, if the time folks spend in their in-car offices is considered “work time,” it could have a financial impact for employers who pay on an hourly basis.”

Will the in-car office ever come to fruition? Only time will tell. The introduction of biometrics some years ago at airports, and in workplaces, coupled with cloud computing technologies were seen as an intrusive tools that did not belong. Today, many companies are deploying cloud-based time and attendance solutions, in large part, to the inherent benefits of boosting workplace productivity and streamlining payroll costs. And, as for biometrics, at airports, they have become so common that consumers go through them without thinking twice.

Most employers understand that employees will be late on occasion and won’t penalize them when this happens. However, some employees use their imagination to come up with some of the most outlandish excuses.

According to CareerBuilder annual survey, these incredulous late-to-work excuses include:

  • I thought of quitting today, but then decided not to, so I came in late.
  • My hair caught on fire from my blow dryer.
  • I was detained by Homeland Security.
  • I had to chase my cows back into the field.
  • A black bear entered my carport and decided to take a nap on the hood of my car.
  • My lizard had to have emergency surgery in the morning and died during surgery. I had to mourn while deciding whether to have the lizard disposed of by the vet or bring the lizard corpse with me to work.
  • There was fresh powder on the hill. I had to go skiing.
  • There was a store grand opening and I wanted to get the opening day sales.
  • I had to finish watching “My Name is Earl.”
  • All of my clothes were stolen.
  • I was confused by the time change and unsure if it was “spring forward” or “fall back.”
  • A Vaseline truck overturned on the highway and cars were slipping left and right.

Many of these excuses are a little extreme and may have more to do with the creative imagination of these employees. However, you can bet employers are going to hearing more late-to-work excuses, because of; Daylight Savings Time, US Thanksgiving and Christmas Holiday parties.

Many employers have taken the necessary steps and deployed a time and attendance system so, they can observe tardiness patterns and figure which days in particular, certain employees are absent from work. And, in the case of the employee who occasionally has his friend punch in for him when he is not at work, these employers have replaced the punch cards with a biometric time clock so, buddy-punching is out of the equation.

To learn more about ATS go to our website. You can also view a demonstration or attend one of our weekly webinars or call; 866.294.2467.

Colourful and Ridiculous Excuses Employees Give For Being Late To Work

It wasn’t too long ago that the thought of using biometric FaceScan and Fingerprint for time and attendance and payroll data integration seemed too futuristic for some organizations. However, many of today’s businesses and consumers are gravitating towards the digital era in droves, adopting cloud-based solutions, big data, and what used to appear as “Star Wars” is becoming the norm.

Biometric FaceScan Technology Will Be Part Of Your Credit Card Soon

 

A recent article titled ‘MasterCard launching selfie payments’ by Alanna Petroff for CNN Business states in part;

“The company announced it is launching new mobile technologies that will allow customers to authenticate their online purchases using selfies or fingerprints.” Now, that’s very futuristic and smart marketing on MasterCard’s part, and is sure to get millennial excited. After all, they are the ones who invented the “Selfie”.

The article goes on to say; “Customers who want to try selfie authentication will have to download a special MasterCard app that will allow them to take a photo each time they make an online purchase. Their face (or fingerprint) will be scanned to prove that they — not hackers or thieves — are making a purchase.”

If your company is still on the fence about time and attendance biometrics, go to our website and download a demonstration or register for one of our free bi-weekly webinars.

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Biometric FaceScan Technology Will Be Part Of Your Credit Card Soon

Hiring good employees is no easy task. Just think of amount of time spent, with phone screen interviews, behavioral personality survey, office interviews and more. Once hired these employees become your greatest asset. And, the best way to start these employees off is on the “right foot” with the right technology. With our Workforce Management Solution, you get tools and technology that help you manage all aspects of the time and attendance experience – saving you time and money while improving employee producitivity and increasing revenue.

With ATS Workforce Management Solution you get:

Unified Solution– With ATS Cloud-Based Workforce Management platform you have one consolidated system for multiple time and attendance processes. ATS Workforce Management Software helps you re-imagine employee time tracking capabilities. Our award-winning Software as a Service (SaaS) application in the cloud is integrated with mobile, HR, payroll, ERP, CRM and a range of analytic capabilities to help you extrapolate the right data, at the right time.

Eradicate Overtime Costs- Get instant alerts for employees that are approaching overtime, so you can make appropriate changes before overtime hours becomes a burden on your company’s profits.

Capture Attendance-Collect employee time with a advanced biometric time clocks. Employee biometric time clocks are highly effective at preventing “buddy punching.” You also have the option of choosing from a range of other data collection devices, including; proximity time clocks, online time sheets, magnetic and bar code stripe time clocks, faceScan and fingerScan time clocks.

Self-Service- With the self-service portal, employees can request time off and supervisors can approve or deny depending on availability. The system can be set up to send an instant alert to a supervisor about an employee request.

Real-Time Visibility- ATS Workforce Management Solution provides end to end visibility and plethora of powerful analytics to help you zero in on employee data. The solution encompasses full blown drill-down capabilities for detailed business intelligence to help keep payroll costs in line with forecast.

The talent you acquire and retain is a key ingredient to your company’s long term success-so, with this in mind you should make sure you are giving your people the right tools to achieve maximum productivity.

To learn more, go to our website or you can download a demo.

Are You Utilizing The Skills Of Your Most Valuable Assets?

The reasons why some companies get a lower adoption rates with the users of their time and attendance solution versus other companies, has to do, with a several things including; internal planning, and providing users with a forum for effective feed-back. There are of course, a myriad of other reasons including, corporate cultural shift which are more difficult for a vendor to effect. Based on our experience, we have seen user adoption rates increase exponentially when management informs users of the intent of the time and attendance system and, ahead of deployment and ensures that users understand the rationale for the solution.

Based on our expertise, here are 5 tips to that you can use to increase system user adoption:

Implementation and training: Training is critical for user adoption. By and large, human beings do not like change. If you are going to introduce a new system, ensure they are properly trained on how to use it. Management should play a lead role by asking the employees what challenges (if any) they are having with punching in or out at the time clock. Your employees will appreciate it that you are taking the time with them during this transition.  For the first 2-3 months remind all departmental managers and supervisors alike about the importance of business process flows and how it is going to affect their area. Unfortunately, that’s one of the more critical areas where the training can often fall short, which in turn leads to lack of interest on the users part.

Ease of use: Make sure the system is easy to use. There is no perfect software-there has never been one nor will there ever be. During the rollout figure out what issues there are and resolve them before everyone is actively using the software. Experience has shown that some employees will use the tiny of kinks as an excuse not to use the new solution. This is especially true for companies who have never deployed an automated time and attendance solution in their organization.

Keep the lines of communication open before deployment date: hold a face to face meeting with your employees informing them in advance of the intent of the system. There is nothing worse than deploying a system without informing employees and allowing the gossip mill to flourish. For example, you might post a memorandum in the cafeteria or employee gathering place, stating the intent of the system, how it’s going to function and finish off by asking employees to approach their respective supervisors if they have questions. Most people don’t like change, so take the time to show users that the effort to change is going to be worthwhile. Once employees understand the benefits that the system is going to provide, they will embrace the change more readily.

Support from senior management is paramount: When users know that the leaders of the organization is onboard with the system they are more likely to use it. If the management team is negative towards the system, user adoption rates will drop.

Support main users and employees during the transition:  You will need to do a certain amount of hand-holding for the first few months of the system being in place. Because you are introducing change, you want to make it as seamless as possible. And, to achieve that objective the more hand-holding you do, the better the outcome.  User adoption is contingent upon not only providing support as the system goes live, but during the times when users are getting accustomed to the system.

If you take the time to plan and inform your team of what’s coming, you will increase your chances of user adoption with your time and attendance solution.

To learn more, go to our website. You can also download brochures and see a live demo.

5 Tips To Increase User Adoption Of Your Time And Attendance Software