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The particular stressors brought on by COVID-19 can exacerbate the chronic stress many employees are already experiencing. And, most company executives recognize that addressing workplace stress, the direct and indirect cause of many health problems- must be part of any strategy to improve employee health and reduce health care cost.

Study after study has revealed that employees sometimes take on the character traits of their leaders, be they positive or negative.  In an article by Suzanne Lucas titled, How Wellness Enhances Your Emotional Intelligence: When you’re in a good place, you’re a better manager.

Here are some excerpts from this article which offers 3 tips for managers:

  1. “You’re a better leader when you’re not tired

More than a third of American employees aren’t getting enough sleep. Tiredness can cause a whole host of problems, including long-term physical health problems. But it also makes us less capable of thinking about what others need.

Some of the symptoms of tiredness are

  • Slowed reflexes and responses
  • Impaired decision-making and judgment
  • Moodiness, such as irritability
  • Reduced ability to pay attention to the situation at hand
  • Low motivation

You can see how tiredness makes it difficult to control your emotions, navigate relationships with others, and be a good example to your employees. Cabanero says make sleep a priority if you want to be a good leader.

2. If you’re unhappy with yourself, you’re unhappy with others

Wellness includes focusing on what you need–often called self-care. This is not selfishness, but rather recognizing that you have needs. That may be through exercise, meditation, or eating a healthy diet. Giving yourself what you need to feel centered helps you be happy with yourself.

People who are happy and content with themselves will be more open to the needs of their employees, according to Cabanero. This makes perfect sense. If you’re frustrated with your own life, can you take the time to think about others’ needs?

People make mistakes all the time. Responding to them with patience and understanding is a sign of emotional intelligence. Taking mistakes personally is a huge problem and undermines your leadership. 

3.Wellness programs only work when leaders set the example

As a health coach, Cabanero wants to see everyone healthy and on the right path, but companies have only limited influence on their employees. Having a leader demonstrate the need to take care of oneself can make a huge difference. HR expert Brenda Neckvatal, author of Best Practices in Human Resources: How to Claw Your Way From Want-to-Be to VP, agrees. “You can’t have a proper wellness program if the leadership doesn’t participate,” she says.

Having leadership actually demonstrate wellness in their own lives also demonstrates emotional intelligence. You can’t lead people if you’re unwilling to walk on the same path. That means focusing on your own health as well as theirs. If your goal in investing in a business wellness program is only to lower health insurance costs, your employees will see through it. If, on the other hand, you engage yourself, your employees will see the results as you become a better manager. That’s a winning wellness plan”.

Bottomline: Taking care of ourselves and each other—including our loved ones, friends, and coworkers—should be the first order of business right now. As leaders look to both near-term and long-term solutions to support their workforce during the COVID-19 outbreak, well-being should remain a focal point. leaders who are proactive, considerate, and flexible will be better positioned to weather this storm and to emerge post-pandemic with a resilient workforce.

About ATS
ATS offers a broad portfolio of time and attendance solutions that streamlines the collection, calculation, and reporting of employee hours for workforce management and eliminates the manual tasks of payroll preparation, increasing efficiency and reducing errors in corporate payroll departments.

Thousands of organizations across North, Central and South America and Europe- including more than half of the Fortune 500 – use ATS TimeWork OnDemand, Workforce Planning, Employee Scheduling HR and payroll solutions to manage their workforce.

Apex Time Solutions (ATS) is the global leader in delivering workforce management solutions in the cloud. Thousands of organizations that spans Canada, South America, US and Europe— including Fortune 500® — companies use ATS TimeWork OnDemand to control payroll costs, minimize compliance risk, and improve productivity.

To learn more, call 866.294.2467 or go to our website to download a demonstration or register for one of our webinars.

As demand for working from home and other flexible work arrangements continues to grow with the post-COVID-19 workforce, HR leaders need to adapt and connect with employees – who are physically disconnected from the office – to foster collaboration and at the same time, ensure they can stay productive to help keep business operations run smoothly.

ATSTimeWorkOnDemand is a cloud computing HCM solution that helps foster collaboration and provide businesses with the following tools:

Automate Time Tracking
Eliminate the hassle of tracking hours by hand or guessing when employees arrive at work. ATSTimeWorkOnDemand automates the entire process through the cloud so you do not have to rely on spreadsheets or an antiquated time and attendance solution that’s not working the way you want it to.

Employee Self-Service
Do employees rely on HR to track time off and hours worked? With ATSTimeWorkOnDemand, employees can now request time-off from their phones, desktop or home computers.  ATSTimeWorkOnDemand allow you to track hours worked, manage requests and stay on top of labour distribution and job costing with automated, accurate timekeeping.

Accrual Benefits Administration
Want to see your HR manager do a happy dance? Tell them ATSTimeWorkOnDemand HCM application automates common workflows, removing the need for rekeying data with our unified database and allowing you to go paperless with 21st century artificial intelligence (AI) and data analytics. Your HR and payroll manager and, yes even your CFO- will likely be doing backflips once they learn about this feature.

Compliance Risk
ATSTimeWorkOnDemand Workforce Analytics enables you to gain deeper insights into important data like employee turnover, headcount and pay equity-thus reducing compliance risk. Your organization can also gain a holistic understanding by extracting and compiling important data points across your finance, HR and payroll departments.

Employee Engagement
ATSTimeWorkOnDemand application helps make the process of adding a new hire seamless. HR will see a significant reduction in manual administrative onboarding processes, saving time so you can focus on more important things — building engagement and introducing your company culture before new hires step foot in the door.

There is no denying that working from home has become the new reality for many employees and, while, this is also posing new compliance challenges for HR leaders, it does not have to.  Using ATSTimeWorkOnDemand to accurately capture data in real-time with proactive alerts that notify administrators of any errors or discrepancies is one of the best ways to streamline costs and increase workforce productivity.

To view a demonstration, go to our website and to reach an account representative by phone, call: 866.294.2467.

Manufacturing companies have been using analytics on data for various purposes: Budgeting and forecasting, data capture, employee scheduling, product quality, and so on. In the past, companies have generated and stored data in on-premise expensive data centers. And, in the past, the ability to perform analytics have been limited to manual spreadsheets, which are inefficient and costly. ATSTimeWorkOnDemand provides end-to-end solution, that allows manufacturing companies to harness all the data that they generate to improve operational efficiency, streamline business processes, and uncover valuable insights that drive profits and growth.

ATSTimeWorkOnDemand enables the manufacturing industry with smart solutions that includes:

Cloud-Native and Artificial Intelligence: ATSTimeWorkOnDemand delivers the latest innovations, while empowering your workforce and equipping them with the skills and tools to safely keep up with the new complexities and speed of digital manufacturing and machine learning.

Resilient Supply Chain: Enhance the end-to-end supply chain visibility, agility, and profitability through intelligent planning, real-time reporting capabilities, demand sensing, and API data integration.

Employee Scheduling: With ATS employee scheduling, you can connect production and office workers with the secure collaboration and information management tools needed to support remote work. Create optimized schedules in a single click. Employee preferences and skills are automatically matched with the optimized labour forecast, local and federal regulated compliance requirements, with policies to create fully-compliant schedules.

Flexible Data Collector Options: As employees work across different locations and regions, ATS cloud computing data collectors accurately calculate overtime, premium pay, time-off requests and other up-to-the-minute labour information. With robust AI horsepower, complex computations like these that go across locations used to take hours and can now be accomplished in seconds.

Reliability: ATSTimeWorkOnDemand is hosted in a highly-secure, SOC-compliant environment so you workforce management tools are always available no matter where you are, with just the click of your browser. You get 24/7 monitoring and unlimited capacity and support.

Scalability and Elasticity: ATSTimeWorkOnDemand cloud computing architecture enables auto-scaling and optimal performance. And, with ATSTimeWorkOnDemand manufacturing companies can drive new levels of agility, safety, productivity, and innovation using IoT, cloud-based computing.

Job Costing, Labour Distribution and Advanced Insights: ATSTimeWorkOnDemand computes optimal job costing transactions and labour hours based on forecasted demand and customer labour standards to drive efficient plans and operational insights.

Ready for a demo, download it here or go to www.atimesolutions.com

See how ATS Human Capital Management Solution can help you optimize your workforce management to reduce labour costs and increase operational efficiency.

To reach us by phone; call: 866.294.2467

Two of Canada’s largest grocery stores have reintroduced lockdown/pandemic pay for its workers, a move, that is likely to be followed by other grocers.

A recent press release by David Brown Canadian Grocer, reads in part: “

“Longo’s—which operates only in Ontario where a stay-home order is in effect for four weeks—announced all permanent front-line staff working in Longo’s stores and distribution centres, and for Grocery Gateway, Central Kitchen and Market Café would be receiving a $2 increase. Assistant store managers, department managers, team leads and supervisors in operating roles will not receive the $2 wage increase, but will receive a special weekly bonus.

Read: Canadian grocers and their supply chains unlock business value with ATSTimeWorkOnDemand

Before and during COVID-19 ATS customers, including: food production, grocery, healthcare, manufacturing and retail — have used bonus payments, (commonly referred to as shift differential or premium pay) for both hourly and/or salaried employees.  ATSTimeWorkOnDemand shift differential allows a company to accurately apply them to things such as: shift starting and end times, time worked on certain hours or days, or shifts rendered in a particular role or location.

Our customers use ATSTimeWorkOnDemand for shift differentials/premium pay in the following scenarios:

  • Evening shifts
  • Overnight shifts
  • Weekend shifts
  • Bonus: pandemic or lockdown pay
  • Holiday shifts
  • Shifts outside an employee’s typical schedule
  • Ongoing coverage of an undesirable shift

By using ATSTimeWorkOnDemand, your organization will benefit from harmonized processes and increased role-based experiences across all devices resulting in:

Workforce Productivity and Manager Experience: streamlines payroll costs and is available anytime, anywhere, both online and on mobile devices. The application delivers an engaging experience that drives user adoption across the workforce, giving companies the ability to streamline time-entry and approval processes.

Analytics: delivers end-to-end insight into HR, payroll, and time-tracking processes. Get real-time reporting into actual labor costs and actionable insight with embedded analytics at the point of decision-making.

Real-Time Calculation: A robust, enterprise-grade calculation engine delivers real-time calculations and information on overtime, double time, vacation, shift differentials and more, prior to the payroll run.

Platform Extensibility and Data Integration: A modern technology infrastructure, seamlessly integrated with foundational applications employees use every day. Cloud-native, with open APIs, and extensible — mold to your business and easily adapt as it evolves. ATSTimeWorkOnDemand enables organizations to integrate time clock data with inbound/outbound integration to import clock-in/outs).

More Control: Managers can override rate during time entry and correct time off. For multiple jobs, approvals can be routed separately to each manager, eliminating approval delays.

To learn more, go to our website and download a demo. And, to reach an account executive by phone, call: 866.294.2467.

Read: Increased Functionality: ATS Enhances Its Time and Attendance Shift Differential Premium Pay Codes

Read: ATS Releases Contactless Biometric Face Recognition Time Clocks With Temperature Reading Capabilities

If you are considering a time and attendance for your business, chances are you are being bombarded with an array of choices. As you consider your options, one of the more fundamental decisions you will need to make is whether to select a hosted solution (that’s based in the cloud) or one that’s installed locally on your company’s Server.

Here are 5 areas to consider when deciding between a cloud-based or on-premise time and attendance solution:

Accessibility
Today, more than ever, more employees are working remotely, and need to access information quickly. The advantage of a solution like ATSTimeWorkOnDemand, is that it’s a better choice for accessibility and, one of the biggest selling points for a cloud-based solution. And, while some on-premise solutions, can be accessed through VPN services, they can be limited and not ideal for up-to-the minute reporting capabilities.

Cost of Ownership
ATSTimeWorkOnDemand Cloud solution costs much less upfront than an on-premise solution. The set up and run times for ATSTimeWorkOnDemand are also much quicker to deploy than an on-premise system —because you can start using the service right away once subscription is paid. When using an on-premise system and its time for an upgrade, your company’s IT must then redeploy the system across the various users’ computers and re-implement various customizations and integrations that your business installed on your previous software.

System Performance
ATS cloud-based time and attendance solution provides real-time data that can be accessed via the Internet 365 days of the year 24/7. That means your employees can see accurate information on laptops, smartphones, and tablet devices—all without extra setup fees or ongoing costs. ATSTimeWorkOnDemand Cloud delivers better performance than on-premise solutions.  ATS software architecture is designed from the ground up for maximum network performance, which means, better availability than a traditional, on-site software solution and, also offers optimized performance that can adapt to your organizational needs.

Updates and Enhancements
ATSTimeWorkOnDemand is continually receives updates so you can be sure you are always using the latest, most advanced version of the application. In contrast, while an on-premise software can be customized, those customizations are tied to your current software deployment and are not easy to re-implement with future versions, thus leaving your company with an outdated software.

Software Maintenance
Using ATSTimeWorkOnDemand solution means you do not have to worry about updating or maintaining hardware or software, because ATS will handle that for you. Spending less time and money on maintenance and updates means you can allocate those resources elsewhere. However, when using an on-premise solution, your company responsible for maintaining the hardware and software, as well as backups, storage and recovery. This typically requires an IT staff, which can be difficult for smaller companies to manage with a limited budget.

Bottomline: Which one is better? That will depend on your unique business needs—but more and more businesses are shifting to cloud-based software because of the upfront cost savings, accessibility, reliability and convenience it offers.

To learn more about deploying a cloud-based time and attendance solution you can reach us at: 866. 294.2467. To download a demonstration, go to our website.

Many of us worry about artificial intelligence (AI) taking our jobs and basically, turning the world upside down. And, while there are some legitimate worries about its use, there are a lot of positives with the use of AI.

HRD recently published an article, titled Five ways artificial intelligence changed the workplace in 2019. And, they include:

1. Facial recognition and AI in video interviews: A number of video interview platforms available on the market today focus on scheduling a Q&A with a candidate, recording a clip of the exchange, and forwarding it to the HR team for assessment.

The software behind the platform purportedly relies on 25,000 data points taken from the facial expressions, movements and tone of voice of past successful candidates then uses them as a benchmark for screening new applicants. These subtle clues from their interaction with the AI reportedly help determine their suitability to the role.

2. Reducing unconscious bias in candidate interviews: Unlike human recruiters, the robot skips the small talk and goes through the questions in the same manner, tone and order. The developers hope this approach leads to a fairer recruitment process.

3. AI and ‘smartphone psychiatry’: Can AI and analytics detect burnout among employees? This is the question behavioral and I/O psychologists are trying to answer with a new wave of AI-powered apps.

Installed in wristbands, badges and mobile phones, these tools are designed to pick up signals or biomarkers such as a person’s heart rate, breathing pattern and – in the case of mobile phone users – typing speed to assess their likelihood of experiencing burnout and other mental health conditions such as depression and anxiety.

4. AI and decision making: HR leaders who want to take a pulse of employee sentiment typically rely on surveys with a quick Yes or No question. But what happens when the questions revolve around complex issues such as workplace policy?

5. AI-powered robots that ‘learn’ from mistakes: Workplace robots are built to perform the same tasks over and over. But throw them into a new – and more challenging – situation and they might not always know which direction to take. Unless they’re built to learn from every mistake, of course.

This is the premise behind a new robot being developed at the University of Leeds. It uses AI to map out its surroundings then remembers a specific path or course of action it has taken each time it maneuvers its way and completes a task successfully.

Bottomline: There are benefits to AI if and when it is used as it was intended, which was for good. For example, ATS time and attendance is a cloud computing solution that lays the foundation for fast, modular use, and will grow with your business. As a best-of-breed cloud application solution, ATS Time and Attendance, streamlines end-to-end workflows with a single software solution for business intelligence and workforce planning.

To learn more about ATS Time and Attendance cloud computing AI solution, go to our website and register for one of our bi-monthly webinars. You can also download a demo to see this revolutionary application in action. And, to reach us by phone, call: 866.294.2467.

Machine learning is a form of artificial intelligence (AI) that enables a system to learn from data rather than through explicit programming. Artificial intelligence is a broad term that refers to systems or machines that mimic human intelligence. Machine learning and artificial intelligence (AI) are often discussed and used interchangeably, but they don’t mean the same thing. An important distinction is that although all machine learning is AI, not all AI is machine learning.

Today, machine learning is at work all around us. When we bank and shop online, or use social media platforms, the algorithms of machine learning comes into play to make the user experience efficient, seamless and secure. Machine learning and the technology around it are developing rapidly, and thus, we are only beginning to scratch the surface of its broad-based capabilities.

ATS TimeWorkOnDemand HCM suite is robust, intuitive and built with future-forward simplicity of machine learning, allowing your organization to work smarter and work seamlessly in the modern cloud. ATS TimeWorkOnDemand HCM suite experience empowers your employees to perform at their full potential and work inspired, helping them accomplish daily tasks — anything from requesting time-off and benefits enrollment to scheduling and managing time and attendance. ATS TimeWorkOnDemand machine learning capabilities, employs rich analytics to predict what will happen — to help organizations make forward-looking, proactive decisions instead of relying on past data.

Here are 3 ways ATS TimeWorkOnDemand HCM technology suite can help your business thrive:

Work in today’s modern cloud
With ATS TimeWorkOnDemand you can automate the employee life cycle and streamline workforce compliance including collective bargaining agreements (CBA) so your people can focus on strategic initiatives that support business goals.

Streamline payroll and other operational costs
ATS TimeWorkOnDemand HCM suite allows your company to streamline tasks and empower your people to get things done in the fewest steps possible — from any place and on any device 24/7, 365 days a year. ATS TimeWorkOnDemand HCM suite automates, employee self-service, time and attendance, benefit accruals, employee scheduling and integration with enterprise resource planning (ERP), human resources information system (HRIS), payroll and talent management.

Instant data-driven insights
Gather key metrics, visualize insights, and predict workforce trends with HR-based people analytics embedded right into your ATS TimeWorkOnDemand HCM suite experience.

To learn more, about ATS TimeWorkOnDemand HCM suite go to our website and download a demonstration. To reach an account executive, you can request more information by going online or contact us by phone at 866.294.2467.

Tis’ The Season To Be Smart and Aware When Online Shopping

November 27th, 2019 | Posted by ATS in Artificial Intelligence | Business Intelligence | Google | Time and Attendance Blog, Workforce Management Software - (Comments Off on Tis’ The Season To Be Smart and Aware When Online Shopping)

Eggnog, ugly sweaters, and shopping, yes shopping are three things synonymous with the holidays. Whether you are into any of these or not, they have become some of the things to do, in North America, during the holiday season. And since, online shopping has become part of our holiday shopping habits, it goes without saying, a level of caution has to be applied before clicking on a link for those ‘must-have-shoes’ that are calling out to be bought.

A recent article byPAYTM Canada titledHow to become a savvy online shopper this holiday season provides some useful insights and tips on how to be aware and shop smart online during holiday season. It reads in part;

“Holiday shoppers are enjoying the wave of online deals and discounts, thanks to retailers creating a whole season of shopping specials designed to keep you browsing and buying through the dark days of winter. Online shopping conveniently lets you skip the cold, the crowds, the lineups, and the incessant holiday music in the stores. Plus, shopping online can be fun”. 

And before you pull out that credit card here are 5 tips from that can help you have Happy Joly Holiday if use them.

Shop securely

The number one rule of online shopping is to shop securely. Any reputable retailer will have a secure site — meaning any personal and credit card information you give them is secure. Look for the padlock icon in the address bar next to the retailer’s web address or an extra “s” in the URL after “http”. The URL should start with “https.” The last thing you want is to purchase a sweater for your mom only to have your credit card compromised and used to buy thousands of dollars of expensive stereo equipment.

You should also make sure you are on a secure Wi-Fi network. As a general rule, try to do all online shopping from the comfort of your own home. Using public Wi-Fi can leave your personal information vulnerable.

Search for deals

One of the biggest benefits of shopping online is the ability to comparison shop with ease. No more trekking through the entire mall looking for the perfect wallet. Tools like Google’s shopping search make it easy to quickly scour the web based on specific criteria like price point, brand, style, and colour. It’s like having a personal shopper at your fingertips.

Get rewards

We’re all about saving money while you spend money. Shopping online means that you will be putting your purchases on a credit card. Make sure your credit card has a rewards program so that you can rack up points that you can use towards paying off your credit debt or paying for things like flights, hotels and car rentals on your next vacation.

Shop brands you know and love 

There are so many online retailers out there competing for your money. Low prices can be enticing but there is nothing worse than ordering an item only to be disappointed when you open the package because it doesn’t meet your expectations. Your safest bet is to order online from stores that you already know and love. Being familiar with the service, quality, sizing and return policy helps to greatly reduce the possibility of getting stuck with something you don’t like or want. 

Ship smart 

When trying to decide what product to buy online, be sure to factor in where it is coming from and when you need it. To avoid massive shipping fees, it is wise to shop well in advance of the date you need the item so that you don’t have to express ship anything. Buying from Canadian retailers is the best way to make sure your shopping is in ship-shape. You’ll get your packages quicker and with little to no shipping fees. 

Bottomline: shopping online has become much easier than in previous years. And the number of Canadians and the world in general, who has flocked to online shopping is staggering.  In closing, shop secure and be merry.

You want to make your HR department more meaningful, with automation but lack the necessary tools. So, how do you replace outdated methods like spreadsheets and paper time cards? You can start by exploring ATS TimeWorkOnDemand cloud-computing HCM software that encompasses, AI and time and attendance dashboards all designed, to help you reduce costs, boosts HR productivity and propel business growth.

Here are 5 ways to rock your HR department with ATS TimeWorkOnDemand:

1.Replace Spreadsheets and Paper-Based Time Cards: ATS TimeWorkOnDemand combines all your HR essentials together into one modern system. Through intuitive dashboards, you can find and edit employee records, review and authorize employee time-off requests, track attendance, store and visualize all your employee information in one system. A standard, user friendly layout means it’s easy to find information at a glance.

2.Real-Time Analytics: Accurate HR data is vital to an organization’s success.  With ATS TimeWorkOnDemand You can use these impressive reports to highlight areas of focus for business growth, or even for demonstrating the year-on-year improvements you’re making for your company.

3.Bring more meaning to HR: ATS TimeWorkOnDemand will help transform HR business practices with a comprehensive set of processes that covers the end-to-end time and attendance, talent management and payroll journey. ATS TimeWorkOnDemand offers a rapid deployment through simple data configuration, is easy-to-use and – delivers quick adoption and quick ROI.

4.Make Life Easier, by Automating Mundane Tasks: Do you really want to perform repetitive manual processes? We think not. You can energize your team and other managers with intuitive dashboards and give them access to their own set of workflows.

5.Build a Great Workforce Experience and Improve Performance: With a single click you can increase team efficiency and productivity through automation, and get visibility of your workforce with ATS TimeWorkOnDemand robust performance metrics system designed around techniques proven to boost employee performance.

ATS TimeWorkOnDemand modern cloud HCM solution helps accelerate innovation, improve the user experience, and lower IT costs —while also getting you ready for tomorrow’s business challenges.

If you are ready to explore all that ATS TimeWorkOnDemand has to offer, you can register for one of our bi-monthly webinars, download a demonstration or contact us at 866.294.2467 to discuss your business requirements.

Paying attention to change is a mindset. Some companies adapt, while others simply can’t let go of the past, even if their inaction to change is causing disruption in their organization. We have written about the annual performance review, in the past, and its relevance or lack thereof, in today’s rapidly change workforce that encompasses; cloud computing, AI, Robotics, and a Millennial and GenZ workforce. In particular, this cohort of Millennial and GenZ employees, simply have no patience, for year-end reviews with their managers, and would instead, prefer daily or weekly feedback.

In an article, written by Valerie-Bolden Barrett for HR Dive, titled Workers overwhelmingly prefer regular check-ins to yearlies, based on a study, it revealed the following:

“An overwhelming number of employees (84%) said regular check-ins with their managers are important to them, according to a poll of 1,000 workers from Appraisd, a U.K.-based performance management software company. The percentage of employees favoring check-ins was even greater among younger age groups; 90% of Gen Zers said regular face-to-face meetings with their manager are important and 40% described them as very important. 

Workers reported different check-in frequencies with their managers. One-third of respondents meet with their manager once a month; 12% meet every two weeks; another 12% never meet with their managers at all; and 8% meet fewer than every six months. Large organizations were more likely to have regular check-ins than midsize or small companies, and the number of employees that never had check-ins increased to 17% in small companies, Appraisd said. 

According to Appraisd, the annual review is still used in 36% of the respondents’ workplaces. Four percent reported that reviews are conducted less than once a year and 8% said that they’ve never had a review with their current employer”. 

Bottomline: The annual performance review is on life support and will eventually become a thing of the past. Millennials and GenZ, will slowly seal its fate.

To learn about ATS and its suite of workforce management solutions, go to our website. You can download a demo or register for one of our bi-weekly webinars. To reach an account executive by phone call, 866.294.2467.