If you are in the service industry that includes: retail, healthcare, emergency service response, call centres and hospitality- you know that scheduling employees can be a tall order. When you consider things like shift swapping, replacing absences, and the most egregious of them all; back-to-back and on—call shifts having the right scheduling system is paramount to health and well being of your employees and your company’s balance sheet.
Employees who are constantly working different shifts every day or week will most likely be tired and unproductive. In a recent article by USA Today by Kevin McCoy regarding the issue of on-call shifts by some employers, the New York Attorney General was quoted saying the following: “On-call shifts are not a business necessity and should be a thing of the past,” said New York Attorney General Eric Schneiderman, who characterized the procedure as unfair. “People should not have to keep the day open, arrange for child care, and give up other opportunities without being compensated for their time.”
Using an effective scheduling system that ATS TimeWork OnDemand Scheduling module will help your company reduce labour costs and provides additional insights to help you budget and forecast and improve the operational aspects of your business.
ATS TimeWork OnDemand Scheduling will:
- Adjust staffing levels by linking position-specific labor standards to changes in business demand
- Enhance employee participation by providing them with the ability to swap shifts with their colleagues through the self-service portal
- Quickly fill vacant shifts thus, enforcing complex canvassing requirements and collective bargaining rules when applicable
The key to business success today starts with recruiting and retaining great people. And, if your company is using an outdated scheduling system, it will not help. ATS TimeWork OnDemand Scheduling solution takes the guesswork out of aligning the right talent, in the right place, at the right time. ATS TimeWork OnDemand Scheduling eliminates manual scheduling processes to help ensure optimal staffing coverage for every shift, every day.
To download a demonstration, go to our website. And to speak to a representative, call 866.294.2467.